Account Manager

Job Description

Job Description

We are looking for a results-oriented Account Manager to support an established client base within the events and conferences space in Sarasota, Florida. This permanent opportunity is a contract position beginning with an initial 3–6 month engagement and offering the possibility of long-term employment. The person in this role will focus on strengthening client relationships, generating repeat participation, and expanding revenue through event packages and promotional partnership opportunities. Success in this position requires a proactive sales approach, strong follow-through, and the ability to align customer goals with available solutions.

Responsibilities:
• Oversee a portfolio of existing business accounts, maintaining consistent communication to strengthen partnerships and uncover additional sales opportunities.
• Conduct frequent outbound outreach by phone and email to re-engage clients, sustain interest, and encourage continued participation in upcoming events.
• Reconnect with past attendees and exhibitors to secure renewals and identify future conference or promotional partnership commitments.
• Promote expanded offerings to current customers, including upgraded event packages, added visibility options, and promotional partnership placements.
• Respond promptly to inbound inquiries while also prospecting for new revenue opportunities within assigned accounts and target organizations.
• Keep customer information, activity history, and sales pipeline details current and accurate within Salesforce or a comparable CRM platform.
• Partner with internal sales colleagues to coordinate account strategy, share market insights, and maximize overall client value.
• Learn each client’s business priorities and recommend event solutions that support their growth, brand exposure, and engagement goals.
• Work toward defined sales objectives and revenue expectations through disciplined follow-up, relationship management, and consultative selling.• Prior experience in account management, inside sales, business development, or another client-facing B2B sales environment.
• Proven ability to grow existing accounts while identifying and closing additional revenue opportunities.
• Confidence in managing a high volume of outbound calls and ongoing follow-up activity.
• Strong communication, relationship-building, and negotiation skills in a detail-oriented sales setting.
• Self-directed and goal-oriented approach with a consistent drive to meet or exceed targets.
• Ability to quickly learn new offerings and communicate their value to a range of business customers.
• Experience using Salesforce or a similar customer relationship management system is preferred.
• Background in events, conferences, trade shows, or related sales is helpful but not required.