Stock Lead - Back-of-House & Merch Operations

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world. Job Overview: As the Full-Time Stock Lead , you play a critical behind-the-scenes role in keeping the sales floor stocked, organized, and visually appealing. You will lead backroom organization, ensure timely processing of shipments, and collaborate with store leadership to maintain a clean and efficient stock environment. This position is ideal for someone who thrives on structure, loves physical work, and takes pride in keeping things running smoothly. You will report directly to the Operations Manager to ensure compliance with all policies and procedures, while maintaining an efficient and well-organized back-of-house operation. What You Will Achieve: Oversee the receiving, unpacking, and organization of daily shipments Ensure all new merchandise is processed, tagged, and placed on the sales floor quickly and accurately Maintain a clean, safe, and hazard-free stockroom environment in compliance with company Health & Safety standards Follow all health, safety, and security guidelines to prevent workplace accidents, injuries, or unsafe conditions, and report hazards immediately. Lead inventory replenishment to ensure shelves are full and standards are met Partner with store leadership on product placement, overstock strategy, and floor replenishment needs Support visual merchandising execution by prepping displays and fixtures as needed Assist in inventory counts, audits, and loss prevention efforts Serve as a role model for back-of-house operations and stock associates Provide sales floor coverage, deliver exceptional customer service, and perform cashiering duties as needed based on business demands. Work Schedule & Availability Requirement: Due to the nature of our retail operations, all team members are required to maintain regular weekend and evening availability to meet business and customer service needs. Work schedules may vary week to week and can include weekdays, weekends, evenings, and holidays. Schedule assignments will be communicated in advance in accordance with applicable state and local scheduling laws. What You Will Need: 1+ year of retail stockroom or operations experience required Strong attention to detail and organization Commitment to following company health, safety, and accessibility standards to ensure an inclusive and secure work environment Reliable, punctual, and able to work a flexible schedule including early mornings, evenings, weekends, and holidays Strong communication and time management skills Team player with a can-do attitude Physical Requirements: POP MART is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. The requirements below are representative of the physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) Why Join Us: Fun, collaborative, and inclusive work environment Employee monthly gratis boxes & perks Opportunity to grow within a dynamic and expanding brand Flexible scheduling ideal for students or individuals with other commitments *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. #J-18808-Ljbffr Pop-Mart-Americas-Inc.