Manager- Learning Management Systems (IT Business Applications)

Role Description

We are looking for a Manager- Learning Management Systems (IT Business Applications) to join our IT/Business Applications department. Reporting to the Sr. Director, Enterprise Applications, this role offers the flexibility to work remotely within the United States, with a preference for candidates based near our San Jose, CA office who can participate in a hybrid schedule (three days per week onsite).

We are seeking a highly motivated, experienced, and hands-on individual to own and manage the business applications related to our external and internal Learning Management Systems. Your primary focus will be on end-to-end business processes, systems architecture, and LMS integrations, ensuring seamless connectivity with the rest of the IT Business Applications landscape. You will work closely with cross-functional business and IT teams to understand business processes, define strategies, gather requirements, and design solutions that align with our business objectives.

What you’ll do (Role Expectations)

• Take ownership of our current internal and external LMS platforms, CMS platform, Certification platform, Badging platform, and future solutions, ensuring their effective functioning and optimal utilization.
• Work closely with business stakeholders to define the business process and technology platforms strategy and roadmap.
• Design and maintain the architecture of the LMS and ensure smooth integrations with other business applications in our technology ecosystem.
• Manage relationships with LMS, CMS, and Certification platform vendors and other relevant technology providers while evaluating new and existing vendors to maintain healthy partnerships.
• Collaborate with stakeholders and subject matter experts to translate business needs into comprehensive, scalable, and user-centric solution designs.

Qualifications

• 10+ years of experience managing enterprise business applications, with 5 or more years managing Learning Management Systems and related technologies.
• Strong understanding of end-to-end business processes for enablement, learning management, and certification management alongside best practices.
• Expertise in systems architecture, integration, solution design, and SSO authentication for LMS platforms.
• Familiarity with LMS platforms (Cornerstone, Litmos, Skilljar), CMS platforms (Mediafly), Certification platforms (Pearson Vue), Gamification systems (Credly), and data platforms (Snowflake, Tableau).
• Exceptional communication and interpersonal skills with the ability to collaborate effectively with cross-functional business stakeholders and technology teams.

Requirements

• Exceptional hands-on ability and willingness to administer the LMS platforms as an individual contributor.
• Proven experience in vendor management and contract negotiations.
• Experience delivering AI-enabled workflows using native Learning Management System capabilities or other advanced AI tools to drive innovation and continuous improvement.

Benefits

• Various health plans.
• Time off plans for vacation and sick time.
• Parental leave options.
• Retirement options.
• Education reimbursement.
• In-office perks, and more!