Patient Billing & Customer Service Specialist
KabaFusion
Patient Billing And Customer Service Specialist
Why do Revenue Cycle professionals want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn't matter what your role is, you will be part of a team that works collaboratively to change lives. You will go home knowing you've made a difference and improved someone's life.
What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it's no wonder why KabaFusion is the industry leader in home infusion.
About the role
As a Patient Billing and Customer Service Specialist, you will be responsible for requesting payment and collecting overdue balances from patients. Contact patients by phone or mail to request payment and to review their account details. Responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issues
Essential Duties & Responsibilities
- Contact patients via phone, email, and/or written correspondence to discuss outstanding balances and payment arrangements
- Investigate billing & payment discrepancies, contacting insurance companies when necessary to review eligibility and benefits
As a Patient Billing & Customer Service Specialist, you bring:
- 1+ year of medical office experience
- 1+ year of experience working with patients in a medical setting
- Knowledge of Explanation of Benefits (EOB's) and understanding of copays, coinsurance, and deductibles
Our Benefits
- Competitive Compensation
- Benefits start on your 1st day of employment.
- 401k w 4% match no waiting or vesting period
- PTO / Floating Holidays / Paid Holidays
- Company paid life insurance and short-term disability
- Employee Assistance programs to help with mental health / wellness
- Learning & Development Programs
- Perks includes discounts on travel, cell phone, clothing and more
- Generous employee referral program
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Patient Billing & Customer Service Specialist in Lexington, MA vacancy
$19.69 - $23.63 per hour
...America's top cosmetic surgery specialist, with 185+ board-certified... ..."happy medicine"; treating patients who are excited about improving... ...Key Responsibilities: Customer Service/Administration Greet all... ...Desk and Lobby area clean Billing Process payments Print...SuggestedFull timeNight shiftSono Bello
Woburn, MA27 days ago$20 - $26 per hour
...FLOAT: This role will primarily service the dental department but... ...matters most to them. The Patient Service Representative , under... ...and maintain a high level of customer satisfaction. YOUR... ...appropriate paperwork to ensure billing for services. Be flexible...SuggestedPermanent employmentFull timeTemporary workLocal areaImmediate startFlexible hoursCharles River Community Health
Brighton, MA27 days ago$18 - $22 per hour
...will include answering phones, greeting patients, maintaining appearance and order of... ...and records management, insurance and billing procedures, data entry, researching and... ...equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Medical terminology...SuggestedHourly payFull timeWork at officeShift workHADAR DENTAL LLC
Lexington, MA9 days ago$20.12 - $25.15 per hour
...Patient Service Representative I Hours: 40 hours per week - Monday through Friday from 5:3... ...related to revenue cycle operations such as billing, collections, and payment processing.... ...: ~ One (1) year of experience in customer service setting, hospital registration,...SuggestedFull timeWork at officeMonday to FridayFlexible hoursDay shiftTufts Medicine
Boston, MA14 hours ago$22.36 - $27.26 per hour
...Ambulatory Services Representative II The incumbent is responsible... ...functions and activities related to patient access including but not limited to: front end customer service, patient registration,... ...scheduling, charge entry, billing and managed care and a variety...SuggestedFull timeContract workFixed term contractWork at office- ...Summary: The Patient Business Rep (PBR) functions as a financial... ...assistance with various billing/financial related issues.... ...financial support for medical services. -Adhere to relevant billing... ...Counseling and Community Resource Specialists. Each year, more than 11,000...Part time
Brigham and Women's Hospital
Boston, MA3 days ago - ...Summary The Patient Business Rep (PBR) functions as a financial counselor and registrar... ...require assistance with various billing/financial related issues. Does this position... ...require financial support for medical services. -Adhere to relevant billing regulations...
Mass General Brigham (Enterprise Services)
Boston, MA4 days ago $19 - $21 per hour
...Job Title To accurately check patients in and out by verifying insurance,... ...care companies in the U.S. providing services seven days a week on a walk-in... ...payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer...Hourly payWork at officeFlexible hours- ...Boston is seeking a motivated, customer-focused Front Desk... ...positive first impression for our patients while ensuring smooth, efficient... ...eligibility and coverage for services. Collect co-pays, deductibles... ...verifications and patient billing. Must have a working knowledge...Work at officeMonday to Friday
Ophthalmic Consultants of Boston
Waltham, MA1 day ago - ...New England Life Care is hiring a Full Time Central IV Patient Service Representative (PSR) to support our growth. The ideal candidate... ...position enjoys a fast-paced environment and provides excellent customer service. If you have previous customer service and call center...Full timeTemporary workWork at officeRemote workShift work
New England Life Care
Woburn, MA25 days ago $23 per hour
...Team making a difference in our Patient Lives! Onco360 is looking for a Customer Care Specialist based out of our Waltham,... .... Works with the customer service manager to ensure all sales team... ...Have knowledge of CPR+ and billing claim responses. Escalate...Full timeTemporary workWork experience placementRemote workWork from homeRelocation packageMonday to FridayWeekend workOnco360
Waltham, MA1 day ago- ..., MA Position Summary Greets patients as they arrive for scheduled appointments... ...Receive payment and record receipts for services. Perform administrative support tasks... .... Hear and resolve complaints from customers or the public. File and maintain records...Work experience placement
Boston Bone and Joint Institute
Waltham, MA2 days ago $18 - $19 per hour
...Boston Woburn/Boston North | CSM Lodging Services Woburn, MA 01801, USA Pay or shift... ...Process check-ins and check-outs, verify billing, create reservations, and process special... ...communication skills needed. Attention to detail, customer focused and the ability to perform job...Hourly payFull timeTemporary workPart timeLocal areaShift workNight shiftCSM Corporation
Woburn, MA1 day ago$21 - $22 per hour
...Description Client Care Specialist (CCS) - Veterinary... ...referral, and unscheduled patients Gather essential clinical... ...details Assist Billing and Front Office teams with financial services and payment options... ...Bring ~1–2 years of customer service experience ~...Full timeFlexible hoursShift workRotating shiftAfternoon shiftMSPCA - Angell
Waltham, MA16 days ago$17.5 - $19 per hour
...Responsible for providing the highest level of service Process check-ins and check-outs, verify billing, create reservations, and process special requests... ...communication skills needed Attention to detail, customer focused and the ability to perform job duties in a...Hourly payFull timeContract workLocal areaWeekend workCSM Lodging Services Incorporated
Woburn, MA13 days ago$500 per month
...family members and provides needed information to bookkeeping for billing. Collects money for store purchases and meal tickets, etc.... ...information in one-on-one and small group situations to customers, clients, and other employees of the organization. Able to add...Full timePart timeWork at officeShift workAtria Senior Living
Burlington, MA7 days ago- ...dental front office team needs a talented patient coordinator such as yourself. We are looking... ...Smile Brookline is 100% fee for service at time of service. No balance billing, co-pays, or EOBs. As such, we are Customer centric offering concierge level service....Immediate start
Smile Brookline: Sara Stock DDS
Brookline, MA19 days ago $20.5 - $27.59 per hour
...Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the... ...educational materials as indicated. Enters visit billing tickets. Required Qualifications ~ High...Hourly payWork experience placementShift work- ...the warm and welcoming environment for patients and families. Reception is also expected... ...to provide compassionate and informative service to patients while managing patient communication... ...required for proper insurance billing Maintain organized office filing system...Work at officeLocal area
The Vascular Care Group
Wellesley, MA2 days ago $19.64 - $32.7 per hour
...mission, offering comprehensive, patient-centered reproductive health... ...obstetric and gynecological services to our richly diverse patient... ...and provide excellent customer service through clear communication... ...and correcting errors in billing • Assisting direct patient...Hourly payFull timeLocal areaWork from homeShift workDay shiftAfternoon shiftCambridge Health Alliance
Cambridge, MA5 days ago$20 - $24 per hour
...packages and effectively communicate system prices, channels, services and packages to customers and potential customers Demonstrate Astound's various... ...understanding of all services and equipment Utilize billing system and other sales and marketing related tools to...Hourly payFull timeLocal areaAstound
Watertown, MA1 day ago$20 - $24 per hour
...Front Desk Insurance & Billing Superhero Wanted!... ...'re not just treating patients we're revolutionizing... ...our revenue protection specialist and patient financial... ...verify coverage BEFORE services are provided, prevent... ...Assistant , or in any Customer Service role in a medical...Hourly payFull timeTemporary workWork at officeFlexible hoursWeekend workAfternoon shift$20.43 - $32.7 per hour
...more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care... ...identifying and correcting errors in billing. Assisting direct patient care... .... Must possess excellent customer service skills and attention to...Hourly payPart timeWork at officeLocal areaWork from homeShift workWeekend workCambridge Health Alliance
Cambridge, MA9 days ago$20 - $25 per hour
...all - working to improve how patients and providers experience... ...kickstart their career in customer service or the medical field. If you... ...information. * Handle insurance and billing inquiries, providing clear... .... * Assist in scheduling specialist referrals as needed for...Hourly payDaily paidFull timeTemporary workPart timeWork at officeShift workNight shiftWeekend workConvenientMD
Saugus, MA3 days ago$24.86 - $30.3 per hour
...provider of trauma and emergency services in New England. Emphasizing... ...and activities related to patient access including, but not limited... ...scheduling, front end customer service, patient registration... ...standard hospital registration & billing systems or ability to learn such...Contract workFixed term contractWork experience placementWork at officeMonday to FridayFlexible hoursBoston Medical Center
Boston, MA5 days ago- ...Diagnostics Customer Service Specialist Quanterix is a global leader in ultra-sensitive biomarker detection... ...providers, commercial partners, patients, and internal stakeholders. This role... ...departments (accessioning, logistics, billing, laboratory operations) to resolve...Work experience placement
Quanterix
Bedford, MA1 day ago - ...Description Veterinary Client Service Representative – Equine Elgin Veterinary Hospital... ...of a team that supports both exceptional patient care and a positive client experience.... ...clients for overdue balances and resolve billing discrepancies in collaboration with...Full timeTemporary workPart timeWork at officeFlexible hours
Elgin Veterinary Hospital
Medford, MA1 day ago $22.36 - $27.26 per hour
...front desk by performing tasks such as patient check‑in, patient scheduling, patient registration... ...to patient access, including front‑end customer service, patient check‑in, scheduling, outreach... ...appointment scheduling, charge entry, billing and managed care, and a variety of...Full timeContract workWork at officeMonday to FridayFlexible hoursShift workWeekend workBoston Medical Center
Boston, MA2 days ago$70k - $75k
...shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates can learn and grow.... ...questions Processing A/R and A/P timely Processing monthly billing statements, answering related question from residents and...Work at officeBenchmark Senior Living
Waltham, MA4 days ago$16 - $23 per hour
...Front End Customer Associate Job Category: Customer Care Requisition Number: FRONT... ...Entertainment: Free internet/video/phone service if you reside in an Astound serviceable... ...needed Research and resolve customer billing issues/missing payments Reschedule work...Hourly payDaily paidFull timeFor contractorsWork at officeLocal areaImmediate startRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Billing & Customer Service Specialist. Be the first to apply!
Related searches
- customer service representative (remote from home) Lexington, MA
- full time remote customer service representative Lexington, MA
- bilingual customer service representative spanish english Lexington, MA
- full time customer service representative work from home Lexington, MA
- part time customer service representative work from home Lexington, MA
- work from home customer Lexington, MA
- customer engineer Lexington, MA
- customer project program manager Lexington, MA
- customer retention Lexington, MA
- customer marketing Lexington, MA