Service Maintenance Technician II

Service Technician IIJoin a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.Under the direction of the Service Maintenance Manager, the Service Technician II is responsible for promptly responding to all service requests, apartment turnover preparation and the preservation and maintenance of the property. This role will have a strong degree of building trades skills and work independently to handle a variety of apartment interior, exterior and the site grounds. The Service Technician II is vital to the successful maintenance of the property, through excellent customer service focus and a positive and productive relationship with other team members. This position has a requirement of five days a week in office.ResponsibilitiesDiagnose and perform repairs for appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVACRespond and complete to all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service ManagerComplete or monitor vendor preventive maintenance task completion for building systems, equipment and components.Prepare and perform repairs to vacant apartments to be ready for new resident move-insMaintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.Prepare and make repairs for REAC/HQS inspections and audits.Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPEAvailable for weekend work, on-call rotation and emergency service call duties.Assist Maintenance Supervisor with providing technical guidance to Maintenance Tech IKnowledge, Skills and AbilitiesAbility to read, write, understand and communicate in English, bilingual skills a plus!Basic skills with computer and hand held devicesKnowledge of Federal Fair Housing Laws & Guidelines a plus.Knowledge of all hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE)Valid Driver's License and reliable transportation.Strong attention to detail, organizational, time-management and problem solving skills.Superior customer service skills including the ability to manage difficult customers and/or situations.Physical Demands & Work EnvironmentOccasionally ascends/descends a ladder to service the lights and ceiling fans.Frequently moves equipment weighing up to 50 pounds across sites.Constantly works in outdoor weather conditions.Education & Experience:High School diploma or equivalent required. Trade school or 3 years of progressive responsibility in property management or hospitalityMinimum of 3 years of advanced hands-on repair experience in two or more building tradesREAC/HQS experience preferredIndustry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) preferredBenefitsMedical, dental, and vision insurance12 Paid Holidays & tenure-based PTO accrualsEmployer contributions to Health Savings AccountsCompany paid Life & Disability Insurance403(b) retirement plan with company matchTax-advantage accounts: commuter/parking, medical & dependent care FSAHospital & Critical Illness InsuranceConfidential, 24/7 Employee Assistance ProgramThe Community Builders is an equal opportunity employer.