Asset Protection Security Guard, San Francisco Union Square - Flex

Asset Protection Security Guard, San Francisco Union Square - Flex $19.18 $26.50 Hourly Rate* * based on job, location, and schedule Job Description Job Overview Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company’s bottom line. The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft. Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are typically scheduled 12–24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. What We Can Offer You We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Some additional benefits we offer include: Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. What You Will Do Greet customers when they enter the store or a department within a store Use two‑way communication devices to maintain contact with Asset Protection Detectives and Management Remain stationed at high traffic entrances and high‑shortage areas to deter theft and monitor suspicious activity Maintain strict compliance with company policies regarding apprehensions, searches and evidence preservation Handle proprietary, sensitive, and confidential information Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need Communication : Comfortable communicating with customers Adaptability : Able to adapt quickly to changing priorities Teamwork : Enjoy working as part of a team, as well as independently Technology : Comfortable with two‑way communication devices Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality A resourceful self‑starter who can adapt quickly to changing priorities Ability to communicate and share information with diverse groups of customers and peers Enjoy working as part of a team, as well as independently Must be able to: Understand and communicate effectively with customers, co‑workers, and supervisors Read and understand employment policies and safety rules/procedures in English Obtain and maintain required licenses, trainings, and certifications Essential Physical Requirements You Will Perform Walking and standing for majority of your shift Hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Occasional stooping, kneeling, crouching, and reaching above eye level Lifting and moving items up to 30lbs About Us We offer unique opportunities to be part of some of the most memorable moments in people’s lives. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This position may be eligible for performance‑based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits. Job Info Job Identification REQ_788143 Job Category Stores Posting Date 06/15/2026, 10:28 PM Locations 170 Ofarrell St, San Francisco, CA, 94102, US #J-18808-Ljbffr