HR Business Partner (San Francisco + NorCal Region)

Key Role Requirements Travel: Must be willing and able to travel at least 30% of the time across the state of California. 24/7 Operations Support: Must be comfortable supporting a 24/7 field operation, including occasional after‑hours or off‑shift work as business needs arise. Metrics‑Driven & Merit‑Based: Must have a proven ability to track, interpret, and deliver on key HR metrics in a merit‑driven culture. Self‑Starter: Must be highly motivated, proactive, and able to learn new systems and processes independently. Role Overview This is a 100% onsite position based in San Francisco. The role includes approximately 30% travel with peak seasonal travel in the summer months. Candidates must currently reside in or near San Francisco. Remote or relocation candidates will not be considered. The HR Business Partner will provide daily HR support and employee‑relations guidance to local managers and field operations teams in a high‑volume, metric‑driven environment. Key Responsibilities Serve as an internal business partner, delivering comprehensive HR programs, initiatives, and solutions to assigned field locations and functional areas across multiple territories/worksites. Be a key member of the HR leadership team, providing both strategic and tactical support for a region covering up to 1,000 employees. Maintain a strong field presence by regularly visiting sites, building relationships, and acting as a first point of contact for HR matters and policy questions. Manage and resolve a wide range of employee inquiries, including onboarding, benefits, FMLA, I‑9s, employee relations, and investigations. Ensure HR compliance with legal requirements and company policies for all supported departments and sites. Collaborate with management to define talent needs and implement HR programs such as workforce planning, talent review, succession planning, talent acquisition, and compensation management. Facilitate leadership development, performance management, coaching, corrective actions, and employee recognition programs. Analyze data and retention trends and proactively address issues to improve employee satisfaction and reduce turnover. Lead or participate in the rollout of new HR platforms and initiatives, adapting quickly to evolving systems and tools. Support the HR Director and contribute to broader people operations projects as needed. Qualifications & Experience Bachelor’s degree (must have). Minimum of 5 years progressive HR Generalist and/or HR Business Partner experience as a strategic leader with measurable, metrics‑driven impact in fast‑paced, field‑based operations. Experience working with unionized employee groups (must have). Travel flexibility: Proven ability to travel 30% on an average yearly basis across multiple sites. Strong track record with HR analytics/metrics, with experience driving measurable business outcomes. Demonstrated success supporting 24/7 operations and flexibility to off‑hours as required. Experience supporting high‑volume, field‑based operations and hourly workforce populations (e.g., manufacturing, distribution, logistics, hospitality, or retail). Experience operating in organizations with multiple locations, complex schedules, and shifting priorities. Extensive experience handling employee relations, investigations, conflict resolution, and policy interpretation. Strong track record of partnering with management to drive engagement, retention, and business outcomes. High comfort level with HR systems, data analysis, and reporting (prior experience with benefits, FMLA, onboarding, or similar platforms a plus). Exceptional organizational, communication, and problem‑solving skills. Willingness and ability to travel regularly within the region. SHRM‑CP, SHRM‑SCP, or similar HR certification preferred. Ideal Candidate Enjoys working directly with employees in the field and is energized by building relationships at all levels. Comfortable and willing to travel 30% of the time across California. Thrives in 24/7 operations and can flex to occasional off‑hours support. Metrics‑driven, results‑focused, and operates well in a merit‑based environment. Self‑starter with demonstrated initiative and independent problem‑solving. Thrives in high‑volume, fast‑paced settings and can pivot quickly between priorities. Balancing urgency with empathy, proactively seeking solutions to complex challenges. Takes initiative, is self‑sufficient, and adapts quickly to new systems or changes in direction. Committed to supporting a positive workplace culture and driving real business outcomes. Considers this a high‑impact opportunity to align people strategy with operational execution. Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) are committed to the full inclusion of all qualified individuals and do not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristic as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact View email address on click.appcast.io. Compensation and Benefits The base compensation for this role is determined by a wide array of factors, including skill set, experience, location, and organizational needs. Individuals may also be eligible for discretionary bonuses and participation in medical, dental, and vision benefits, as well as the company’s retirement plan (or a similar retirement benefits program). #J-18808-Ljbffr Vaco by Highspring