MEDICAL ADMINISTRATIVE ASSISTANT

Healix Infusion Therapy is seeking a full-time Medical Administrative Assistant to work alongside our nursing and team in a Rheumatology physicians practice setting in Houston, TX!

SCHEDULE: Monday - Friday; 8:00 am - 5:00 pm.

As a Medical Administrative Assistant, you will be responsible for assisting patients and their caregivers during each visit to the clinic for infusion therapy treatments. This is an excellent opportunity for an experienced MA who thrives working in a fast-paced environment. Healix employees are equipped with industry leading advanced technology to administer intravenous medications and deliver exceptional service to our patients and physician-clients. Our Austin area location is an established medical practice. Healix is proud to call this team of physicians and staff a long-term partner in patient care. We are seeking candidates who will be committed to their work and are looking for a place to call home!

Healix values medical assistants who possess a strong work ethic, ability to multi-task in an interdisciplinary setting, and a commitment to drive our company core values to deliver exceptional care and patient and physician peace of mind!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following. Other duties may be assigned.

• Rooming patients and obtaining vital signs
• Calling patients back for appointments and follow-up
• Assisting clinical staff as needed
• Ordering supplies and helping maintain inventory
• General clinic workflow support

CORE DUTIES AND RESPONSIBILITIES:

Include the following basic performance factors all Healix, Inc. employees are expected to meet.

• Communicates with clients and fellow employees through written and verbal forms, clearly and timely
• Interacts professionally with clients and fellow employees
• Cooperates with team members to accomplish departmental goals
• Accepts and incorporates changes or new ideas into daily work
• Provides service in a responsive, timely and accurate manner to both clients and fellow employees
• Understands and adheres to policies and procedures
• Arrives at work as scheduled and notifies supervisors in a timely manner of any absences
• Recognizes priorities and takes action; makes productive use of time
• Strives to resolve problems and conflicts on his/her own initiative
• Attempts to create new ideas or new procedures working as part of a group or individually.
• As a part of your job, you will receive protected health information. It is your responsibility to comply with HIPAA in using and disclosing health information.

About Us

Healix is the nation's leader in providing physician office-based infusion services. Focused on patient and physician peace of mind for 35 years, we offer unparalleled capabilities for optimal patient care, comfort, compliance, and clinical outcomes in an outpatient setting.

At Healix, we manage Office Infusion Centers on behalf of physicians, hospitals, and medical institutions, encouraging in-office treatment for optimal patient care. Our company is headquartered in Sugar Land, Texas, a suburb of Houston, where we have helped establish and manage hundreds of infusion centers nationwide. We use our clinical and business expertise to provide integrated solutions to improve all aspects of the infusion program, all while delivering peace of mind to our clients and their patients.

Studies show that the physician office infusion center setting provides significant site of care benefits for patients, communities, and payors, including superior clinical outcomes and lower cost of care. Overall patient satisfaction at Healix-managed infusion centers soars, with 98% of patients rating their care as excellent. Our physician clients rely on Healix to handle all facets of infusion center operations, including drug purchasing, revenue cycle management, managed care programs, and clinical staffing. As Healix continues to leverage unique industry expertise in management and service markets, we are dedicated to maintaining focus on patient and physician peace of mind.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Required

• High School Diploma and some college hours in related courses, recent related experience, or equivalent combination of education and experience
• At least 2 years experience in medical office setting with front office duties
• Prior experience with verifications and reimbursements
• Knowledge of medical terminology and HIPAA regulations
• Excellent customer service and verbal communication skills
• Ability to work independently and multi-task in an office-based setting
• Must be able to function in a fast-paced environment
• Microsoft Office, EMR, and other medical software experience preferred. Epic experience is a plus, as that is the system UT utilizes.
• Must have experience in a clinical/physician office setting. Experience limited to nursing home or long-term care settings would not be ideal, as this is a fast-paced outpatient environment

License and Certifications

• Certified Medical Assistant (CMA) preferred
• Possess valid basic life support (BLS) OR ACLS certification preferred.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, training, leave of absence, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. Healix has a non-discrimination policy and complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the Company has facilities.