Customer Relations Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: Our agency opened in January 2008 and has grown into one of the top producing offices in the area, with 18 team members across two locations. Many of our team members have been with us for years, and that stability is a testament to the strong, supportive culture we've built together.

We offer a 9/80 work option - nine-hour workdays with one weekday off every two weeks - as well as multiple mini contests throughout the year where team members can win cash or prizes. We also enjoy team events throughout the year to stay connected and celebrate our success.

We look for individuals who are kind, empathetic, team-oriented, and driven to make a difference in the community. Community involvement is a big part of who we are - we participate in many local events and are active members of the Baytown, La Porte, Crosby, Highlands, and Mont Belvieu Chambers of Commerce, as well as the Kiwanis Club and Lions Club.

We're proud of the strong foundation we've built and the reputation we've earned as the largest agency in the area. If you're looking for a team that works hard, supports each other, and makes an impact, this could be the perfect place to grow your career.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Randy Casey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $50,000.00 per year


We're Hiring!

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Randy Casey - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Baytown Texas.
• I have been a State Farm agent since 2008.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.