Key Plumber Account Manager - Chicago

Key Plumber Account Manager - Central (Chicago, Ohio)

The Key Plumber Account Manager will be responsible for generating revenue through the engagement of large plumber businesses to covert purchases to company products. This position will serve our Water Heater Division, located in the Chicago area.

What You'll Do

• Responsible for establishing and maintaining business relationships with large plumber businesses.
• Increase the number of company products purchased by large plumber businesses.
• Execute and support strategies that address plumber retention, acquisition, and loyalty.
• Collaborate/Influence across all functions and levels of the organization to engage the right stakeholders and bring necessary resources to deliver results.
• Accelerate plumber penetration across the United States in a way that achieves plumber conversion rate and profitable market share growth.
• Ensure internal readiness to enable Plumber Company Wins using a data-driven approach.
• Extract insight from Plumber Voice of Customer to anticipate needs and drive new innovation.
• Leverage Innovation Learning Center to ensure best in class plumber experience.
• Engage with field sales teams on a regular basis to stay grounded in the market realities and challenges these teams face.
• Act as an effective change agent utilizing proper stakeholder analysis and change management techniques to ensure the adoption of sales offerings in a way that generates increased revenue and better grade mix.
• Develop repeatable processes and share best practices to ensure success with the sales approach.
• Establish and define a multi-pronged approach to achieve plumber wins

What You Need

• Bachelor Degree in business or similar discipline
• 5 to 7 years minimum of work experience, including experience in sales or related industries
• Demonstrated ability to drive results at all levels, regardless of reporting structures
• Proven record of managing multiple projects on time and within budget
• Excellent verbal and written communication skills
• Excellent presentation skills, including the ability to engage with leadership at all levels of and organization
• Outstanding quantitative and analytical skills, including the ability to conduct outside/inside research, analyze data and use Microsoft tools effectively to develop models and drive analyses
• A focus on strategy, sales, and customer experience
• Proven record of performance and trusted professional credibility
• Experienced team leader with proven facilitation, change management, and problem-solving experience
• Comfort in working up and across the organization working with senior staff members and front line employees
• Demonstrated competency in strategic thinking that results in new ideas that drive the business forward
• Track record of handling extremely confidential information appropriately