Social Media Manager

Social Media Manager AKA NYC is a global, award-winning, full-service advertising agency specializing in theater & live entertainment, arts & culture, attractions & destinations, and sports & leisure. We are content-forward and data-fueled with a proven record of delivering cross-platform campaigns that get results. We are proud to partner with some of the most iconic names in entertainment, culture, and live experiences. Our client roster includes Broadway’s biggest shows, world-renowned institutions and museums, vibrant attractions, and dynamic sports organizations. From the magic of live theatre to the energy of stadiums and the wonder of cultural landmarks, we craft campaigns that connect audiences with real experiences – providing real stories, real emotions and real connections. AKA NYC is looking for a Social Media Manager to lead social strategy, content development, and output for select clients. The ideal candidate is a proven strategic and innovative thinker that can bring ideas to life across social platforms in a creative way. This role requires an elevated level of strategic thinking, creative excellence, and operational leadership, with a strong ability to independently drive campaigns from concept through execution. Reporting to the Associate Director of Social Media, the Social Media Manager is a full-time exempt position that is based in New York City.

WHAT YOU’LL DO:

Lead social media strategy, content development, and execution across multiple client accounts. Serve as a strategic partner to clients, providing recommendations, insights, and education on social media best practices and emerging trends. Develop social marketing strategies, content calendars, KPIs, and measurement frameworks that support client goals. Collaborate with creative, media, and client services teams to bring innovative, audience-first campaigns to life. Create and oversee engaging social content, including photo, video, and short-form content tailored to platform-specific best practices. Capture content on-site as needed, including rehearsals, performances, events, and other key campaign moments. Monitor campaign performance, identify opportunities for optimization, and communicate results and recommendations to clients. Contribute to the growth of the social media team through collaboration, mentorship, and process improvements. Support new business initiatives, including pitches, audits, and strategic recommendations.

WHO WE’RE LOOKING FOR:

3 - 6 years of professional experience in social media, content marketing, or communications, preferably within the entertainment, arts, cultural, or live events sectors. Agency experience preferred. Proven ability to independently lead social strategy and execution across multiple accounts with minimal oversight. Deep understanding of social media platforms, their advertising tools, rules of engagement, and emerging trends, with a demonstrated ability to translate this knowledge into innovative campaigns. Strong conceptual and creative instincts, with a track record of developing culturally relevant, audience-first ideas that perform. Hands-on experience with mobile-first content creation, including iPhone filming, short-form video editing, and design tools such as Canva or platform-native editing suites. Fluency in social trends, formats, and storytelling techniques, including a strong grasp of visual and verbal hooks that drive engagement. Excellent verbal and written communication skills, with the ability to present strategies and creative ideas clearly and persuasively to clients and senior stakeholders. Strong project management and organizational skills, with the ability to manage multiple campaigns, priorities, and deadlines simultaneously. Demonstrated ability to mentor and collaborate with junior team members, contributing positively to team growth and culture. Passion for entertainment, the arts, and storytelling through digital media.

WHAT WE OFFER:

The salary range for this position in New York, NY is $66,300 to $85,000 per year. The base pay offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and years of experience. A discretionary bonus may be provided as part of the total compensation package. AKA also offers a comprehensive benefits package designed to support your well-being, growth, and balance, including: Comprehensive healthcare & dental – 100% employer-paid for employees Generous PTO policy, plus ½-day Summer Fridays to make the most of sunny days Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility Continuous growth & learning – annual Training & Development fund to sharpen your skills Financial wellness perks – student loan repayment or tuition assistance based on tenure Paid parental leave – up to 12 weeks to support growing families Sabbatical opportunities – recharge and return inspired with paid time off for long-term employees A pet-friendly office – because great ideas come with great company A Note on Diversity and Inclusion At AKA we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We’re passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative and helps us better understand the needs of the audiences we target with our campaigns. AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. Sound like a good fit? We’d love to hear from you! Please apply through our website. No phone calls or walk-ins, please.