Customer Service Attendant Supervisor

Job Description

Job Description

AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Customer Service Attendant Supervisor, Full-Time. This position is located in Fayetteville, NC. The schedule for this position is Monday-Friday, weekends as needed.

Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Duties & Responsibilities:

• Assists in the training and development of team members.

• Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.

• Reviews inventory and waste levels of accounts and makes recommendations.

• Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action monthly

• Completes monthly inventory action plans for team members

• Generate reports for management to ensure profitability at accounts.

• Verifies and signs off on timecards.

• Visits accounts and meets with account representatives.

• Leads and assists on projects assigned by the Operations Manager or Branch Manager

• Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.

• Walks, bends, crouches, and climbs stairs.

• Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.

• Performs other duties as specified by management.

Requirements:

• Inspects accounts weekly to ensure machines are clean, filling, and operating correctly.

• Recruits, trains and retains team members.

• Develop succession plans.

• Operates accounts within labor guidelines.

• Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.

• Attend weekly staff meetings.

• Addresses customer inquiries/complaints within 24 hours.

• Following all safety requirements at accounts, which may include personal protection equipment such as hard
  hats, safety glasses, ear protection, etc.

Benefits:

• A family culture and atmosphere

• Competitive compensation

• Health, dental, vision, and life insurance for full-time team members

• 401(k) with generous company match

• Paid vacations and holidays

• Immense training and growth opportunities

We conduct pre-employment drug testing. EOE