Bank Teller

Teller PositionThe Teller is responsible for providing accurate, efficient, and friendly financial transaction services to credit union members. This role handles daily cash transactions, maintains balanced cash drawers, assists members with routine banking needs, and promotes credit union products and services while following established policies and security procedures.Essential Duties and ResponsibilitiesProvide exceptional member service by identifying needs and introducing relevant credit union products and services.Process deposits, withdrawals, check cashing, loan payments, cash advances, and other financial transactions accurately.Balance cash, coins, and checks at the end of each shift and maintain accurate transaction records.Follow cash-handling procedures and obtain approval for transactions exceeding assigned authorization limits.Operate and maintain teller equipment, including coin sorters, ATMs, interactive teller machines (ITMs), and teller cash recyclers.Answer incoming calls promptly and assist members through the phone queue.Assist with returned mail and other routine branch administrative duties.Support the Bank Secrecy Act (BSA) Officer with required Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs).Follow credit union policies, confidentiality requirements, and applicable financial regulations.Preferred QualificationsCash-handling or customer service experience preferred.Strong attention to detail and basic math skills.Excellent communication and interpersonal skills.Ability to handle confidential financial information responsibly.Basic computer skills and the ability to learn banking systems.Strong problem-solving skills and a commitment to accuracy.