Welcome Center Agent

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

Responsible for welcoming our guests prior to checking into their hotel. Processing all check-in paperwork, converting Vacation Getaway guest to tour, and provide excellent customer service by offering information and answering guest questions.

How You’ll Shine

• Converting all vacation getaway guest to tour our property.

• Ticket sales to all guest types and ensuring accurate account of ticket sales to monies collected.

• Processing all guests, identifying qualifications, gifts to be received and accurate directions to hotels.

• Scheduling tour times for guests according to allocations.

• Superb customer service.

• Positive and upbeat attitude to ensure great work environment.

• Entering guest information into CRS.

• Any other duties as requested by management.

What You’ll Bring

• Customer service and/or sales experience preferred

• High School or Equivalent required, College Degree preferred

• Must be Positive, Upbeat and Professional at all times

• General knowledge of smart devices

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identify theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to View email address on click.appcast.io , including the title and location of the position for which you are applying.