Barista - PT

Location MI - Orion Township - Baldwin Commons - 3481 Classification Part-Time Job Summary A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right beverages and café items. You help unpack and stock deliveries, tidy the bakes case and dining area, and work our registers in a quick and friendly manner, ensuring customers receive a highly professional service. Behaviors You’ll make a great Barista if you have what we term to be good “behaviors.” Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations. Maintain reliable and punctual attendance for scheduled shifts. Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store. Approach work positively and with purpose, working hard and reliably. Support and show consideration to colleagues, helping others in the team. Remain cheerful with customers, consistently going out of your way to help them. Show aptitude and willingness to learn new skills and acquire new knowledge in the store. Enjoy being a barista. Operational Competencies As a Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista. Use varied technology including registers, computers, tablets, and programs comfortably and efficiently. Develop strong merchandising skills to maintain café presentation and cleanliness. Maintain visual merchandising on the counter and floor retail fixtures. Run a register competently to serve customers quickly and reliably. Support the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows. Make food and drinks properly with ease and accuracy, using guides, spec sheets, and other tools. Maintain café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift. Follow and execute FIFO practices and dating products consistently and correctly. Support the bookfloor team willingly and effectively when needed. Understand loss prevention procedures, de-escalation techniques, and identify theft or problematic behaviors. Professional Growth As you gain experience, you should expect your barista knowledge and skills to develop. You will increasingly contribute as you develop your expertise. Build café knowledge of beverages, bakery, savory options, and gifting. Use this knowledge to maintain an interesting and appetizing presentation. Support key sales objectives such as new LTO items and café promotions by sharing knowledge with customers and colleagues. Make effective food and beverage customization recommendations to customers. Build knowledge and engagement for café retail options. Use café training tools appropriately. Apply café safety, hygiene, and sanitation guidelines to maintain all standards. Support the success of key products and promotions. Career Progression As you develop mastery of the skills outlined in this role, you are expected to advance to the next step in the career path — Senior Barista — where you will take on new challenges and gain further opportunities for growth. Benefits Benefits vary based on hours scheduled: Less than 20 hours per week: Employee Discount, EAP, and Sick Pay. 20 to 29.99 hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid maternity and parental leave), Company Paid Holidays, Transit, and 401(k) with Company Match. 30 hours or more: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid maternity and parental leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, Vision), Healthcare and Dependent Care Spending Accounts, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement. All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location or state regulations. More information can be received by the recruiter or Human Resources. #J-18808-Ljbffr Barnes & Noble, Inc.