Senior End-User Support Technician (Tier 2)
designDATA
designDATA is seeking an experienced End User Support Technician Tier 3 to provide technical support to clients, troubleshoot applications, systems access, and hardware/software/network issues. You will document and monitor service requests, guide Tier 1 technicians, and provide onsite support as needed. The role involves collaborating with Tier 3 technicians and the Technical Account Manager to resolve complex problems and ensure service levels are met. #J-18808-Ljbffr designDATA
- Overview JOB SUMMARY: Provide technical support to clients by troubleshooting applications, systems access, resolving hardware... ...to identify, resolve, or elevate issues to the End User Support Technician Tier 3 and the Technical Account Manager. Document and monitor...SuggestedFor contractorsWork at officeRemote work
- ...Job Description Job Description Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows and MacOS), email, standard end user applications, printers, smart phones/mobile devices, and other standard end user managed tools...SuggestedWork at officeRemote work
- ...Position: Technical Support Specialist – Level 2 Port Cyber is seeking... ...responsibilities are: Tier 1 and 2 Issue... ...Support Services and other senior staff. Attend... ...Microsoft 365 Management (Users, Teams, Exchange, OneDrive... ...and in person) with end-users that possess a...SuggestedWork at officeLocal areaRemote workRelocation
- Aac-Inc is looking for a Desktop Support professional in Rockville, Maryland to provide Tier 2 support. You will assist users with hardware, operating systems, email, and standard applications, while also managing equipment provisioning and incident resolution. The ideal...Suggested
- ...Employment Type Full Time Department Help Desk Job Summary CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
$50k - $80k
Technical Support Specialist - Level 2 Port Cyber Corporation - Kensington, Maryland... ...completely. The role involves Tier 1 and 2 issue resolution,... ...Director of Support Services and senior staff. Attend regular... ...Microsoft 365 Management (Users, Teams, Exchange, OneDrive,...Work at officeLocal areaRemote workRelocation- ...government services provider is seeking a Senior Help Desk Technician in Rockville, MD. This full-time role focuses on providing Level 1 & 2 IT support to senior management and staff within... ...background in IT support, excellent user training skills, and preferable...SeniorFull timeWork at office
$44.5 - $51.17 per hour
Overview Senior User Experience (UX/UI) Designer (NSF) job at Ripple Effect... ...(UX/UI) Designer to support projects like the National Science... ...web design best practices, WCAG 2.0/Section 508 requirements, and... ...consulting services and top-tier talent across federal, private...SeniorHourly payPart timeRemote work$92.3k - $166.85k
...seeking a highly motivated Senior Systems Administrator/Help Desk Engineer to support a cutting-edge Agile... ...environments that enable mission users and Agile teams to... ...hardware, software, and end-user technical issues while... ...revenues of approximately $17.2 billion for the fiscal...SeniorFull timeContract workShift workDay shiftAfternoon shift$35 - $37 per hour
...health operational capabilities to support customers across scientific,... ...and experienced Support Technician in Telecommunications. Responsibilities... ...first-level support to end users for telecommunications and related... ...Associate’s degree. At least 2 years of experience and with...Hourly payContract work$107.9k - $195.05k
...Business Area within the Homeland Sector , supporting the development of the Alaska Automation... ...Web development and commonly used front‑end tools and languages (React, HTML, CSS, JavaScript... ...Ability to obtain SF-85 Public Trust (Tier 2) suitability determination US...SeniorContract workRemote work- ...Description Position: Technical Support Specialist – Level 1 Port... ...the ticket is assigned. Tier 1 Issue Resolution - For... ...Support Services ger and other senior staff. Attend regular individual... ...the phone and in person) with end-users that possess a wide range of...Work at officeLocal areaRemote workRelocation
- A staffing and recruiting firm is seeking a contract Desktop Support Technician in Germantown, MD. This role involves providing technical support for laptops, desktops, printers, and video conferencing equipment. The technician is responsible for basic troubleshooting...Contract work
$83.2k - $89.44k
...Senior Accountant Salary: $83,200-$89,440 Why This Opportunity... ..., mission-driven organization supporting a large national membership base • Hybrid schedule (2 days in-office Wed/Thurs, 3... ...Prepare accruals and support month-end close • Assist with budgeting...SeniorWork at officeImmediate startRemote work$76.62k - $127.71k
X Energy LLC in Rockville is seeking a Senior Accountant to manage financial reporting and the month-end close process. The successful candidate will maintain accurate records, prepare account reconciliations, and assist with financial statement preparation. Key qualifications...SeniorFull time$69.4k - $158k
...Senior Product Support Analyst The Opportunity: As a Senior Product Support Analyst, you know the importance of delivering strategic,... ...What You'll Do: Provide logistics support to a Middle Tier Acquisition, ACAT Acquisition, or Sustainment Program Office...SeniorFull timeContract workPart timeInterim roleWork at officeLocal areaRemote work$67.9k - $101k
POSITION SUMMARY Senior Bioanalytical Associate responsible for handling... ..., reagents, and materials in support of sample testing and method... ...degree is preferred Minimum 2 years of work experience in... ...management using SharePoint (end user minimum) Ability to multi-task...SeniorTemporary workWork experience placementFlexible hours$131.3k - $237.35k
...Leidos is seeking a Senior Systems Engineer / Product... ...Harbor Township, NJ , supporting the development of the Leidos... ...is 3 days onsite and 2 days remote. Key... ...actionable epics, features, and user stories with well-... ...for the fiscal year ended January 3, 2025. For more...Local areaImmediate startRemote work$131.3k - $237.35k
...Solutions team is seeking a Senior AI Software Engineer to... ...The FS2 Sea task order supports multiple operational,... ...Certification Compliance (IAT Level 2/3) Familiar with team... ...Domain Administrator of user accounts and group... ...for the fiscal year ended January 2, 2026. For more...SeniorFull time$90k - $110k
...this position will perform technicalwork supporting the collaboration's scientific research.... ...a portfolio of diverse viruses (up to BSL-2) to meet varied stakeholder needs Perform... ...candidates will be eligible for the upper end of the salary range. The actual compensation...SeniorWork at office$3,000 per month
...threats at bay. THE WORK In this role you will: • Analyze user requirements to derive software design and performance... ...specifications are met WHO WE ARE The program is on fire for cyber. In support of our customer, members of the team are responsible for...Senior- ...Job Description We are looking for a Business Support Analyst with financial application knowledge for Tier I Help Desk in Gaithersburg, MD to join our team... ...serves as the customer-facing, single point to assist end users of all skill levels over the phone, in person, or...Immediate start
$90 - $119 per hour
...is (1) developing science-based tools and metrics to support and measure resilience at the community-scale (2) engaging community resilience stakeholders, and (3... .... Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered...SeniorHourly payWork experience placementLocal area- ...The Opportunity This Computer Support Analyst II position is located... ...provider of cybersecurity and end‑to‑end IT services, seeks a Computer... ...and manuals. Train end-users on new hardware and software applications... ...You Will Bring To The Table 2 plus years of proven...Casual workRemote work
$24.41 - $34.18 per hour
...Support Center If you are a current Adventist HealthCare employee... ...seeks to hire an experienced Senior Revenue Cycle Specialist for our... ...accurate and timely month-end financial reports Qualifications... ...state that they are nicotine users or who test positive for...SeniorDaily paidFull timeTemporary workWork at officeMonday to FridayFlexible hoursShift workDay shift- ...areas impacted by windstorm disasters; and 2) emergency managers who make decisions... ...candidates will be eligible for the upper end of the salary range. The actual compensation... ...Hopkins offers a total rewards package that supports our employees' health, life, career and...SeniorWork experience placementSeasonal workLive in
$142.79k - $167.9k
...provide transformative solutions to clients' big-data challenges, ensuring data is effectively analyzed and managed. This position supports a large scale data migration and integration work, offering hybrid telecommuting options. With a competitive salary ranging from $...SeniorRemote work- ActioNet is seeking a Tier 3 Cybersecurity Analyst in Rockville, MD to lead advanced incident detection and response within the SOC. The... ...threats impacting government systems. The incumbent will mentor Tier 1/2 analysts, develop SIEM use cases, and collaborate with federal...Senior
$82.52k - $137.81k
...Senior Consulting Analyst Date: Jun 12, 2026 Location: Greenwood... ...Advisory Business to support ourrapidlygrowingbusiness.As aSeniorAnalyst... ...experience. Minimum of 2 years experience in business/consulting... ...makeaccessible to any and all users. If you would like to contact...SeniorFull timePart timeWork experience placementWork at officeLocal areaRelocationVisa sponsorshipFlexible hours$107.9k - $195.05k
Leidos is seeking a Senior Human Factors Specialist in Gaithersburg, Maryland. The role involves applying human factors and user-centered design principles to enhance system usability and user experience across a significant Department of Defense program. The ideal candidate...Senior
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