Senior IT Help Desk Technician - ITIL-Driven Support Pro
CGS Federal (Contact Government Services)
A government services provider is seeking a Senior Help Desk Technician in Rockville, MD. This full-time role focuses on providing Level 1 & 2 IT support to senior management and staff within the Executive Office for the United States Attorneys. Applicants should have a solid background in IT support, excellent user training skills, and preferable knowledge of Adobe Connect and ITIL practices. The role offers a chance to contribute to government innovation with supportive working conditions and various professional development options. #J-18808-Ljbffr CGS Federal (Contact Government Services)
- ...Type Full Time Department Help Desk Job Summary CGS seeks a Senior Help Desk Technician to fulfill the requirements... ...& 2 Help Desk (PC Assist) support services to end users consisting... ...information for all IT‑related tickets utilizing ITIL Creation of Incident work‑log...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
$69.4k - $158k
...Senior Product Support Analyst The Opportunity: As a Senior Product Support Analyst, you know the importance of delivering strategic, data-driven logistics solutions that enable product success and long-term sustainability. On our team, you'll play a pivotal role...SeniorFull timeContract workPart timeInterim roleWork at officeLocal areaRemote work$113k - $155k
...Senior Technical Sales Specialist, Cell Culture, BioProduction As part of the Thermo... ...to achieve individual career goals while helping to take science a step beyond by developing... ...innovative technologies, solutions and services support biologics manufacturers from research...SeniorTemporary workWork at officeRelocation package3 days per week$66.9k - $81.8k
...minimum) Job Title: Desktop Support Technician, Senior Job Summary: We are... ..., and contribute to IT lifecycle and mobility... ...at the service desk to other service providers... ...Support Professional (ACSP) ITIL 4 Preferred... ...Technician (ACiT) Jamf Pro Certified Tech HDI-CSR...SeniorWork experience placementWork at officeLocal areaImmediate startRemote work- designDATA is seeking an experienced End User Support Technician Tier 3 to provide technical support to clients, troubleshoot applications, systems access, and hardware/software/network issues. You will document and monitor service requests, guide Tier 1 technicians, and...Senior
- An established industry player is seeking a Technical Targeting Analyst to provide crucial support to the Intelligence Community. This role involves analyzing and responding to requests for a variety of analytic products, leveraging critical thinking and technical data...Senior
$70k - $85k
Grunley Construction Company, Inc. is seeking a Senior Helpdesk Technician to lead technical support and assist with helpdesk operations in Rockville, Maryland. This role requires expertise in troubleshooting for both Microsoft and MAC environments, advanced ticket management...Senior- ...Foundation for the Advancement of Military Medicine seeks a Senior IT Support Technician in Bethesda, Maryland. This position involves providing... ...staff, troubleshooting complex issues, and managing service desk operations. Qualified candidates will have strong technical...SeniorHourly pay
- ...seeking a highly motivated Help Desk Specialist (Tier I/II) to support a 24/7 mission-critical... ...effectively in a structured, SOP-driven environment while... ...Support, Technical Support, or IT Support experience.... ...A+, Security+, Network+, ITIL, or related certifications...For contractorsShift work
$78.86k - $88.73k
Overview The Sr Desktop Support Technician provides frontline technical support... ..., mobile devices, and IT services in a fast‑paced research... ...backup; perform general help desk tasks. Works closely with end... ...teams. Supports a mission‑driven environment focused on biomedical...SeniorTemporary workLocal areaRemote workFlexible hours- ...technology company in McLean, Virginia, is looking for an IT Help Desk Specialist I to provide first-line technical support for remote and corporate employees. The role... ...Microsoft 365. This position supports a mission-driven environment aimed at transforming kidney care and...Remote job
- DCS-Clinical seeks an In-House IT Specialist to provide IT support for six dental locations across Maryland. The role requires strong experience in dental IT systems, particularly with Eaglesoft, to ensure smooth operation of practice management. The selected candidate...
$67k - $94k
...other peripheral equipment. Provides help desk support and technical assistance to system users... ...necessary. Gathers and maintains inventory of IT equipment, such as desktops, laptops,... ...best practices. Summary The IT Technician / Help Desk Technician is responsible for...$180k - $205k
Senior Cyber Systems Administrator Job Overview Support plant design and engineering teams by developing and executing cyber... ...experience in Cyber Engineering, IT Networking, and Operational Technologies... ...architecture. Understanding of ITIL processes and service management...SeniorLocal area$24.02 - $26.44 per hour
....02 - 26.44/hour Opportunity We are currently seeking a Help Desk Tier III Technician to support a federal government customer in Silver Spring, MD. This... ...VIP-level support and priority issue resolution Maintain IT inventory and coordinate vendor access onsite Support...Hourly payFull timeWork at officeLocal areaRemote work$48k - $60k
...Job Title: Desktop Support Technician, Junior Location: Bethesda... ...federal leads and IT teams to ensure... ...weekly. Service Desk & Ticket Lifecycle... ...Microsoft MECM and Jamf Pro. Assist with... ...and Group Policy. Help ensure laptops/desktops... ...(ACSP) ITIL 4 Desired Certifications...Work at officeLocal areaRemote work$78.86k - $88.73k
Dlhcorporation is seeking a Sr Desktop Support Technician to provide frontline technical support at the National Institute on Aging in Bethesda... ...NIA offices. Candidates should have 6 years of experience in IT support, knowledge of Windows, Macintosh, Linux operating systems...Senior- ...for a full-time Sr. Systems Administrator in Rockville, MD. The role focuses on implementing and maintaining Automated Litigation Support systems, with key responsibilities in design, system infrastructure management, and reporting on system health. Candidates should have...SeniorFull time
- Intelligent Automation, a BlueHalo Company, is seeking an experienced Systems Administrator/Engineer to implement various IT solutions across the organization. The ideal candidate will have substantial knowledge of Windows environments, networking technologies, and storage...Senior
$180k - $205k
X energy LLC is seeking a Senior Cyber Systems Administrator to develop and execute cyber security strategies in support of plant design. This hands-on role requires 15 years of experience, with a focus on building a lab for industrial control systems. The ideal candidate...Senior- ...auditors. Applicants should possess a Bachelor’s degree and a CPA, alongside a minimum of 10 years of relevant experience. The role supports financial statement preparation and requires travel of 5% as needed. A robust benefits package is included, ensuring a supportive...Senior
- A federal technical service provider is looking for a Senior Systems Administrator in Rockville, MD. The role includes managing Relativity... ...are preferred. The position offers growth opportunities in a supportive environment. #J-18808-Ljbffr CGS Federal (Contact Government...Senior
$180k - $205k
...energy is looking for a Senior Cyber Systems Administrator... ...and activities in support of plant design and engineering... ...must be able to help lead installation, hardening... ...experience of Cyber Engineering, IT Networking and... ...architecture.Familiarity with ITIL processes and service...SeniorWork at office$105k
...Bethesda, MD. This on-site position offers a salary of $105,000 annually and involves developing and conducting training sessions in Health IT. The ideal candidate will have a Bachelor’s degree and four years of experience in training, particularly in a clinical or healthcare...Senior- X-energy in Rockville, Maryland, is seeking a Senior Cyber Systems Administrator to develop and execute cybersecurity strategies supporting plant design. This hands-on role requires over 15 years of experience, focusing on building labs for industrial control systems. Key...Senior
$180k - $205k
...energy is looking for a Senior Cyber Systems Administrator... ...and activities in support of plant design and engineering... ...must be able to help lead installation, hardening... ...experience of Cyber Engineering, IT Networking and... ...architecture. Familiarity with ITIL processes and service...SeniorFull timeWork at office- A defense contractor is seeking an experienced Systems Administrator to oversee database management and support day-to-day IT operations in Rockville, MD. The ideal candidate will possess excellent communication skills, technical troubleshooting ability, and experience...SeniorFull timeFor contractors
- D-Fend Solutions in McLean, VA is looking for a Field Training and Support Engineer to lead technical training and support for their counter-UAS technology. You will manage partnerships and serve as a product expert, ensuring customer readiness through comprehensive training...Senior
$60k - $65k
...lives of millions. Overview The Technical IT Support Specialist, Associate is responsible for... ...resolve or elevate outside the Service Desk according to service level guidance. Records... ...development, providing training to help drive success, with access to our best-in...Temporary workWork experience placementRemote workFlexible hours$35 - $37 per hour
...comprehensive health operational capabilities to support customers across scientific, clinical,... ...detail-oriented and experienced Support Technician in Telecommunications. Responsibilities... ...users for telecommunications and related IT issues via phone, email, or in-person....Hourly payContract work
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