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Senior IT Help Desk Technician - ITIL-Driven Support Pro

CGS Federal (Contact Government Services)

A government services provider is seeking a Senior Help Desk Technician in Rockville, MD. This full-time role focuses on providing Level 1 & 2 IT support to senior management and staff within the Executive Office for the United States Attorneys. Applicants should have a solid background in IT support, excellent user training skills, and preferable knowledge of Adobe Connect and ITIL practices. The role offers a chance to contribute to government innovation with supportive working conditions and various professional development options. #J-18808-Ljbffr CGS Federal (Contact Government Services)

Vacancy posted 1 day ago
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