Resident Experience Advisor - Complaints & Service
Anchor Hanover Group
Anchor Hanover Group seeks a Customer Service Advisor to provide support and resolve complaints within their Customer Experience Hub. Ideal candidates will possess strong communication skills and a focus on enhancing tenant satisfaction. Responsibilities include investigating complaints, providing updates to customers, and collaborating with departments for effective service improvement. Previous experience in customer-facing roles is essential, as is a solid understanding of company policies and industry regulations. #J-18808-Ljbffr Anchor Hanover Group
- ...records, and accurate communication logs. Takes complaints, reports issues to supervisor, and documents... ...Maintain effective working relationships. Experience with multi‑line telephone equipment, computerized customer service, split‑ear, multitasking, decision making,...ResidentComplaintsTraineeshipFlexible hoursShift workNight shiftAfternoon shift
- ...dispatching of fire, emergency medical services (EMS), and law enforcement agencies. Accurate... ...of incoming and outgoing calls. Takes complaints and reports issues to the on‑duty... ...working relationships with others. Prefer experience with multi‑line telephone equipment,...ResidentComplaintsTraineeshipAll shiftsFlexible hoursShift workNight shiftAfternoon shift
- ...restaurant operation, and provide excellent customer service. The ideal candidate will have at least 2 years’ experience in a similar role and 1 year in management.... ...between kitchen and staff, addressing resident complaints, and overseeing service operations. Join us in...ResidentComplaints
- ...as possible Source Job Bank #3578510 Experience 1 year to less than 2 years On the road... ...supervise staff Address customers' complaints or concerns Who can apply for this job... ...Canadian citizens and permanent or temporary residents of Canada other candidates, with or...ResidentComplaintsHourly payPermanent employmentFull timeTemporary workImmediate start
$48.9k - $66.2k
CenterWell Senior Primary Care seeks a Patient Service Advisor to support patient engagement and retention. This role involves implementing... ..., assisting patients, and ensuring a seamless care experience. Ideal candidates are experienced in healthcare, possess excellent...Suggested- ...inquiries from homeowners and residents, providing accurate... ...resident informational inquiries, complaints or issues promptly and effectively... ...the scope of the Client Services Associate and as assigned by... ...Previous customer service experience is a plus. Computer skills necessary...ResidentComplaints
$183k - $228.8k
...remote role. What's the role? The Senior Advisor,Regulatory and Clinical Affairs,USis... ...case of unclear aspects. Support Product Complaint investigations, asrequired. Support BIMO... ...publications in the field. Fifteen(15) years of experience in an FDA-regulated environment(or 8+...ResidentComplaintsLocal areaRemote work- ...implementation, delivery, and coordination of resident services at the community. Carry out... ...and disciplining employees; addressing complaints and resolving problems. Coordinate, along... .../Abilities 3 years of management experience in healthcare or service-related setting...ResidentComplaints
- ...provide excellent customer service in a rewarding environment,... ...staff meetings. Interact with Residents by answering questions,... ...and accurately to Resident complaints. Organize and supervise Front... ...need. Skills Proven work experience as a lead server or similar...ResidentComplaintsWork experience placementLocal areaShift workWeekend work
- ...providing a broad range of real estate services encompassing nearly all aspects of single... ...disciplining employees; and addressing complaints and resolving problems. Prepare complex... ...Five (5) to eight (8) years of related experience, including investor accounting and...ComplaintsExtra incomeWork from home
- ...environment, and commitment to exceptional service, Turnberry offers a professional yet... ...together to deliver an unparalleled experience for our residents and guests. Benefits 401(k) Program... ...regulations. Handle guest complaints and resolve issues in a professional...ResidentComplaintsFull timeNight shiftWeekend work
- Under the direction of the Support Services Supervisor, performs moderate difficulty work... ...public safety agencies, receives all complaints, assigns complaint numbers, dispatches... ...dispatchers and officers. Education and Experience High school diploma or GED certificate....ComplaintsWork at officeLocal areaAll shiftsShift workRotating shiftWeekend work
$55k - $60k
...management professional in New York to oversee service quality and revenue. The ideal candidate will possess experience in sales, marketing, and team management, with... ...include scheduling, resolving customer complaints, and maintaining inventory records. The role offers...Complaints- ...include managing customer communications, conducting thorough complaint investigations, and providing tailored resolutions. The ideal candidate will have over five years of relevant experience, strong customer service skills, and proficiency with Microsoft applications. Join...Complaints
- ...healthcare company is seeking a Hybrid Customer Experience Lead to manage the customer experience for members... ..., drive team performance, and resolve member complaints. You'll need at least three years of customer service experience, ideally in healthcare, alongside excellent...Complaints
- ...to oversee dining operations during shifts. Responsibilities include assisting guests, addressing customer complaints, and ensuring a positive dining experience. Ideal candidates have previous restaurant or hospitality experience, strong communication skills, and the ability...ComplaintsShift work
- ...seamless flow of information to ensure residents and members are well‑informed and engaged... ...Communications Specialist provides exemplary service consistent with the Castle Group's... ...ensuring high‑quality sound and visual experiences for attendees. Troubleshoot and resolve...ResidentFor contractorsWork at officeLocal areaFlexible hoursAfternoon shift
- ...environments to extraordinary dining experiences, our commitment to... ...WELLInspired™ Benefits Our Residents deserve the very best — and so... ...level donor and professional advisor relationships. Plan and oversee... ...commitment to mission-driven service. Fleet Landing is an Equal Opportunity...ResidentFull timeWork at office
$85k
...focused on providing superior service to the clubs managed by... ...Community and its members, guests, residents, and employees. In addition,... ...and the ultimate lifestyle experience for our members. Essential... ...of Directors. Investigate complaints, disturbances and violations...ResidentComplaintsFor contractors- ...recommendations required for all service, custodial and grounds... ...regarding the community or residents. Provide constant vendor/contractor... ...team members; addressing complaints and resolving problems.... ...activities. EDUCATION and/or EXPERIENCE High school diploma or general...ResidentComplaintsHourly payFor contractors
- ...shifts. This role involves welcoming and assisting guests to ensure a high-quality dining experience. Responsibilities include addressing customer complaints, facilitating table service, and leading the team. The ideal candidate should have prior experience in hospitality,...ComplaintsLocal areaShift workAfternoon shift
- ...investment and insurance book of business. Owns the client experience, efficiently handling sales and service, identifying sales and/or executing opportunities... ...with certain criminal history. California Residents Refer to the to gain understanding of how PNC may use...ResidentFull timeTemporary workWork experience placement
- ...role requires strong leadership and problem-solving skills, with a focus on enhancing resident satisfaction and operational efficiency. The ideal candidate has over 5 years of experience in property maintenance management and a proven track record in team development and...Resident
- ...Employees in this position are responsible for complaints, grievances, abuse allegations and... ...or Diploma in Nursing required. Experience: Three (3) to five (5) years’ experience... ...to fill in gaps in access to healthcare services. This unique healthcare system covers the...Complaints
- ...our Three Pillars: Customer Service, Collaboration, and Transparency... .... Whether you’re helping residents, shaping policy, or... ..., and tenants. Investigate complaints received regarding alleged code... ...consideration.) LICENSES AND EXPERIENCE To be eligible for appointment...ResidentComplaintsTemporary workFor contractorsTraineeshipWeekend work
- ...our Three Pillars: Customer Service, Collaboration, and Transparency... .... Whether you’re helping residents, shaping policy, or... ..., public information and/or complaint duties. Under general supervision... ...processed for consideration.) EXPERIENCE Must be a United States Citizen...ResidentComplaintsHourly payLocal areaShift workNight shiftRotating shiftAfternoon shift
- ...Hospitality/Housekeeping. Proven experience in housekeeping or a related... ...related to housekeeping services. Collaborate with other... ...position. Previous guest and resident relations training Fluency... ...action all guest and resident complaints, ensuring guest and resident...ResidentComplaintsWork at officeShift workAfternoon shift
- ...complete work orders generated from resident requests for service, as well as routine upkeep on the property... ...and requirements. Resolve customer complaints and issues. Perform other duties as... ...degree preferred. Supervisor Experience: 1-3 years of proven skills to hire,...ResidentComplaintsTemporary workFor contractorsInterim roleLocal areaMonday to FridayFlexible hoursAfternoon shift
£26.9k per year
...Contract roles available About the Role As a Customer Service Advisor in our Customer Experience Hub, you will provide assurance, assistance and... ...will also play a pivotal role in managing and resolving complaints to ensure an excellent service for our tenants and stakeholders...ComplaintsPermanent employmentContract workFixed term contractWork at officeTrial period- Overview Job Title: Service Director Department: Property Management... ...Ambassador: Engage with residents, prospective residents,... ..., responding sensitively to complaints about maintenance services,... ...essential functions. Education/Experience Employment history that demonstrates...ResidentComplaintsFor contractorsWork at officeLocal areaMonday to FridayFlexible hoursWeekend workAfternoon shift
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