Intake Specialist

Our law office is growing fast, and we’re searching for a full‑time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening and surveying for potential cases, and helping our lawyers manage their meetings. Responsibilities Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload. Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency. Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team. Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood. Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files. Qualifications Previous customer service or sales experience preferred. Previous experience with CRM and case management software desirable. Strong ability to communicate eloquently and empathetically a must. Solid data entry, spreadsheet management, and computer skills. Proficiency with Microsoft Office products, especially Microsoft Excel. Compensation $20-$22 hourly #J-18808-Ljbffr