Hotel Sales Manager (Baltimore)

The Sales Manager will be responsible for soliciting and securing groups, new accounts and strengthening the relationsup with our most loyal guests. The Sales Manager will work to achieve the hotel’s revenue and market share goals for the property. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities, while working at least 40 hours weekly.

QUALIFICATIONS:

• High School diploma or equivalent required.

• Previous Hotel Sales experience preferred.

• Must have a valid driver’s license for the applicable state.

• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel, hotel guest(s), and/or corporate clients.

• Experience with professional selling skills desired: opening, probing, supporting and closing

• Must be proficient in general computer knowledge especially Microsoft Office products.

• Must be able to work independently, and simultaneously manage multiple tasks; strong organization and presentation skills.

RESPONSIBILITIES:

• Effectively attain assigned sales and revenue goals as well as solicitation call goals.

• Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT), and/or Groups as applicable by property.

• Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups as applicable by property.

• Monitor and evaluate trends within your market segment.

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.

• Maintain strong visibility in local community and industry organizations as applicable.

• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.

• Attend daily/weekly/monthly meetings and any other functions required by management.

• Support operations of the hotel at the front desk to find more sales opportunities.

• Book Group business to Win the Weekend.

• Support and lead the meeting room booking and setup for events.

• Perform any other duties as requested by the General Manager and Above Property administration.