Sales Receptionist

Job Description

Job Description

At Bretz RV & Marine, our culture is rooted in our core values of passion, teamwork, growth, family, and profitability. As the newest addition to our network of dealerships across the Northwest, our Liberty Lake location in the heart of Washington embodies these values. Here, we are more than a team; we are a community committed to delivering exceptional outcomes and embodying our company’s values daily. We pride ourselves on nurturing employees who demonstrate a passion for their work, loyalty to our company, and a commitment to our customers. At Bretz, you're not just taking a job but starting an exciting and rewarding career.

As our new receptionist, you will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. You will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution, and providing additional clerical support.

Responsibilities: 

• Welcoming on-site guests, determine the nature of their business, and announces guest to appropriate personnel
• Answering incoming telephone calls, screening the purpose of the request, and forwarding the call to appropriate personnel or department
• Taking and delivering messages or transferring calls to voicemail when appropriate staff are unavailable
• Assist with clerical duties to include faxing, copying, and organizing/maintaining files
• Coordinate with vendors and services they provide
• Ensure the main voicemail reflects office closings, special events as well as posting office closed signs. Answering questions about the organization and provides callers with address, directions, and other information requested
• Receives and delivers mail to Office Manager
• Maintaining the Rotation board
• Next day Customer Delivery confirmation calls
• Customer Delivery Orientation
• Ensure knowledge of staff movements in and out of the organization
• Collects, organizes and accounts for previous business days’ sales and greeters logs
• Support administrative and special projects requirements, as assigned
• Other duties as assigned

Requirements:

• Patience
• Reliability
• Professionalism
• Adaptability
• Empathetic
• Ability to multitask 
• Positive Attitude

Schedule

• Full Time
• Weekend availability and overtime as needed

Education and/or Experience

• High school diploma or GED
• 1 to 3 months of related experience and training
• Candidates with an equivalent combination of education and experience will also be considered

Compensation

• $16 - $20 DOE

Benefits:

• Excellent earning potential and advancement opportunities.
• Comprehensive medical benefits package with multiple plan options, including vision and dental.
• 401(k) retirement plan with employer match.
• Compliance with Washington State's specific laws regarding benefits and leave, including paid sick leave and family leave.
• Employee discounts and borrowing program.
• Profit-sharing.

Bretz RV’s Commitment to You:

• Opportunity to work in a family-oriented environment where work-life balance is valued.
• Growth and advancement opportunities.
• Team-building activities and events throughout the year.
• Engaging in a booming industry to provide the best customer experience.
  
   

About Our Dealership:

Bretz RV & Marine is a family-owned dealership group with a deep-rooted history in the outdoor adventure industry. Founded in 1967 in Missoula, Montana, we started with a single location. Over the years, we’ve grown into one of the largest RV and marine dealerships in the region, with multiple locations across Montana, Idaho, and Washington. Despite our growth, we’ve remained true to our mission of helping families go camping and boating, enjoy the outdoor lifestyle and get back out quickly when the unexpected happens.  We continue to make decisions based on our core values—passion, teamwork, growth, family, and profitability—ensuring that every customer receives a world-class purchasing and ownership experience.

Our success is built on our people. We invest in training, career development, and fostering a culture where every team member feels valued. Whether you’re on the sales floor, in the service bay, or behind the scenes, you play a crucial role in helping our customers create lifelong memories. At Bretz RV & Marine, we don’t just sell boats and RVs—we help families embark on their next great adventure. If you’re looking for a workplace that values teamwork, customer service, and a shared love for the outdoors, you’ve found it.

Relocation: Many of our employees relocate from other areas looking for a better place to raise a family. Locations others have moved from: Idaho Falls, Pocatello, Seattle, Sacramento, Fresno, Los Angeles, San Diego, Portland, Albany, Salem, Bozeman, Helena, Great Falls, Butte, Anaconda, Kalispell, Denver, Sheridan, Powell, Red Lodge, Houston, Dallas, Fort Collins, Spokane, New York, Philadelphia, New Jersey, Phoenix, Mesa, Rapid City, Lincoln, Bismarck, California, Chicago, Illinois, Minneapolis, Detroit

EEOC Statement:

Bretz RV & Marine is committed to a policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence without regard to race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. This commitment extends to all aspects of our employment practices in compliance with Washington State's non-discrimination policies.

Products and Brands:

RV Manufacturers: Airstream, Coachmen, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, NuCamp, Thor, Tiffin, Ember RV, Brinkley RV, Oliver Trailers.

Boat Manufacturers:  Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine, Thunderjet, Sylvan Boats.

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