AVP, Chief of Staff to the CTO

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture?

The AVP, Chief of Staff (CoS) will be a strategic partner to the Chief Technology Officer (CTO), deeply knowledgeable across the technology organization and embodying Voya's culture. This role reports to the CTO and leads the execution of technology strategy, operating rhythm, and business planning for the tech organization. The CoS acts as a trusted advisor and key liaison, facilitating communication and collaboration between the CTO's office, engineering leadership, and business partners across the enterprise.

Profile Description

Serve as a strategic partner to the CTO and technology leadership team, driving key initiatives and ensuring alignment between the technology roadmap and enterprise business goals. Lead cross‑functional projects spanning engineering, infrastructure, security, and product teams; facilitate communication between departments and monitor progress toward objectives. Analyze technology performance data, delivery metrics, and industry trends to provide actionable recommendations that support decision‑making and organizational growth. Oversee budgeting, fiscal management, and resource allocation across technology projects and operations, including vendor and capital spend. Prepare executive‑level reports, presentations, and communications for the CTO, board, and other internal and external stakeholders. Own the CTO's operating cadence — leadership meetings, all‑hands, QBRs, offsites — and ensure follow‑through on action items and decisions. Maintain high standards of confidentiality and integrity in all interactions and data handling, including sensitive technology, security, and personnel matters. Support the execution of organizational priorities and manage special projects as assigned by the CTO (e.g., reorganizations, major program launches, M&A technology integration). Stay informed of evolving technology trends, emerging tools (including AI/automation), and regulatory or security considerations relevant to a financial services technology organization. Demonstrated track record of shaping organizational strategy and driving strategic initiatives to achieve business objectives.

Skills & Competencies

• Strong critical thinking and problem‑solving abilities, with a demonstrated capacity to evaluate complex technical and organizational situations and recommend effective solutions.
• Strong leadership and interpersonal skills; credibility with engineering and technical leaders.
• Advanced proficiency in project management tools and financial/budget analysis.
• Ability to communicate effectively with both highly technical and non‑technical audiences.
• High level of professionalism, discretion, and ethical judgment.
• Knowledge & Experience: Bachelor's degree in business administration, computer science, engineering, management, or a related field.
• 7+ years in a leadership or managerial role, preferably within technology, financial services, or a related industry.
• Prior experience as a Chief of Staff or in a technology organization (engineering, IT, product) strongly preferred.
• Experience analyzing data (technical, financial, or operational) and translating it into recommendations for senior leaders.
• Ability to thrive in a fast‑paced, dynamic environment.
• Excellent written and verbal communication skills.
• Exceptional organizational and multitasking skills.
• Ability to manage confidential information with discretion and integrity.
• Proficiency in project and communication software (MS Office, Teams, OneNote); working understanding of budgeting and fiscal management.
• Previous experience working closely with executive leadership or in a Chief of Staff capacity is advantageous.

Knowledge & Experience

Bachelor's degree in business administration, computer science, engineering, management, or a related field. 7+ years in a leadership or managerial role, preferably within technology, financial services, or a related industry. Prior experience as a Chief of Staff or in a technology organization (engineering, IT, product) strongly preferred. Experience analyzing data (technical, financial, or operational) and translating it into recommendations for senior leaders. Ability to thrive in a fast‑paced, dynamic environment. Excellent written and verbal communication skills. Exceptional organizational and multitasking skills. Ability to manage confidential information with discretion and integrity. Proficiency in project and communication software (MS Office, Teams, OneNote); working understanding of budgeting and fiscal management. Previous experience working closely with executive leadership or in a Chief of Staff capacity is advantageous.

Compensation Pay Disclosure

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long‑term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $191,850 - $239,810 USD

Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well‑reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes

Voya Financial, Inc., is a leading retirement, employee benefits and investment management company. Voya’s services and solutions help clear the path to financial confidence and a more fulfilling life for individual, workplace and institutional clients, supporting more than 18 million customer relationships.

Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya fosters a culture that values customer centricity, integrity, accountability, agility and inclusivity. Together with customers and partners, Voya employees fight for everyone's opportunity for a better financial future. For more information visit Voya’s values serve as our compass, bringing together our culture, performance, brand, vision, strategy and corporate responsibility activities. Our values guide our decision‑making and behaviors allowing us to deliver worth to our customers, distribution partners, shareholders and each other.

The majority of our roles have adopted a hybrid schedule — working some days in the office and some days remotely, providing flexibility for work‑life balance and still allowing the benefit of in‑person collaboration. Some functions will continue to be 100% on‑site and others may be fully remote, depending on business needs. We care We do the right thing We have customer passion We have a winning spirit We are the We Certified by the Great Place to Work® Institute as a Great Place to Work® for the 10th consecutive year, Voya is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya’s culture is proudly recognized by multiple organizations. See a full listing of our awards and recognition.