Service Desk Technician
Aeg Worldwide Inc
Find Your Next Career
AEG is dedicated to both the letter and the spirit of the equal employment opportunity laws. It is AEG's policy to prohibit unlawful discrimination against any employee or applicant for employment based on race, color, religion, religious dress or grooming practices, creed, sex, pregnancy, childbirth, breastfeeding and/or related medical conditions, age, national origin, ancestry, citizenship, disability, medical condition, genetic information or condition, status as a special disabled veteran, veteran of the Vietnam era, or other eligible veteran, sexual orientation, gender, gender identity, gender expression, marital status or any other basis prohibited by law. AEG is committed to recruiting, hiring, training and promoting qualified persons to all job positions and to administering all personnel actions, such as compensation, benefits, transfers, layoffs or terminations, training, education, and social and recreational programs, in a non-discriminatory manner consistent with this policy. All applicants and all employees will be evaluated on the basis of legitimate, nondiscriminatory factors, such as their ability, competence and performance of the essential functions of their positions.
- Dew Software is looking for an IT Service Desk Technician for a long-term contract in their Boston Seaport office. The successful candidate will have strong experience with Microsoft O365 applications, hardware/software troubleshooting, and Jira IT Service Management. Candidates...SuggestedLong term contractWork at officeShift work
- Find Your Next Career AEG is dedicated to both the letter and the spirit of the equal employment opportunity laws. It is AEG's policy to prohibit unlawful discrimination against any employee or applicant for employment based on race, color, religion, religious dress...Suggested
- ...level IT support. The ideal candidate will have 1-3 years of experience, a bachelor's degree, and a commitment to excellent client service. Responsibilities include troubleshooting issues, assisting with various applications, and supporting a broad range of IT services....Suggested
- A leading educational institution in Boston is seeking a Service Desk Specialist I to provide first and second level IT support. The ideal candidate will assist clients with various technology services, ensuring a positive experience. A Bachelor's degree or equivalent...Suggested
- Ser Group is looking for a full-time Service Desk Specialist in Boston, Massachusetts. This role requires passion for IT support and a strong customer-first mindset. Responsibilities include troubleshooting customer inquiries, providing effective support, and collaborating...SuggestedFull time
- Description: Application Support Specialist 1 year contract Fully remote. 8 AM - 4 PM EST hours • 5 years of IT experience • 1-3 years of insurance industry experience (preferred) • Experience conducting user access reviews (preferred) • Experience with ...Contract workWork at officeRemote work
$127k - $172k
Wave Life Sciences in Cambridge, Massachusetts, is seeking a highly motivated Discovery IT Business Partner to enhance Discovery capabilities and drive IT innovations. This role involves close collaboration with various teams in a fast-paced biotech environment and ensures...$62.5k - $119k
...configurations and technology-enabled solutions. Experience working with enterprise platforms such as content management, workflow, or service management systems. Familiarity with automation, AI-enabled features, or intelligent platform capabilities. Ability to define...Work at office$56.25k
...Analyst Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey...Hourly payFull timeContract workWork experience placementShift work$104k - $156k
Job Description Vertex is a global biotechnology company that invests in scientific innovation. The Digital, Technology and Engineering (DTE) Research, Pre-Clinical, Manufacturing & Supply (RPMS) Group's mission is to improve the lives of patients through digital,...Summer workRemote workFlexible hours2 days per week- MidWestern IT Inc is seeking a detail-oriented Business System Analyst to join their IT team in Boston, MA. The role acts as a liaison between business stakeholders and technical teams, ensuring requirements are clearly defined and documented. Responsibilities include ...
$120k - $202.5k
...surface insights and evaluate solution performanceCollaborate with application and AI teams to integrate data platforms with APIs, services, and AI/ML workflowsEvaluate and recommend technologies, frameworks, and tooling for data ingestion, analytics, governance, and...Temporary workFlexible hours- A leading consulting firm is seeking a Technical Business Analyst in Boston, MA to support their Aesthetics Business Unit. The ideal candidate will have significant experience in business intelligence, SQL, and data analytics, bridging business needs with technical capabilities...
$114.11k - $148.35k
...Enterprise Application Engineering Manager Regular Contacts: This position has regular contact with fellow TF CCS employees, TF CCS service departments, Engineering peers, Department Managers, and the Enterprise Portfolio Project Management Office Job Requirements:...Work at office$121k - $162k
About This Role: We are seeking a Technical Business Analyst, Data & Advanced Analytics to serve as a critical bridge between business stakeholders and technical delivery teams in a biopharma environment. This role focuses on translating complex business problems ...Temporary workLocal area- ...Job Description The IT Business Analyst provides analytical services and supports the development of project work products Analyzes client requests for proposals and providing development support of proposal responses Ensures quality work products are delivered...Permanent employmentWork experience placementLocal areaRemote work
- A major educational institution in Boston is seeking an IT Systems Specialist to provide direct client support and manage both Windows and Mac systems. Candidates should possess strong troubleshooting skills and experience with remote assistance tools. Responsibilities...Remote work
$24.95 - $63.65 per hour
...patient care. As a Sr Technical Support Engineer, your primary task will be to provide mission critical incident management support and service restoration to Oracle Health customers. You will perform troubleshooting investigations through both front end and back end tech...Hourly payTemporary workWork experience placementImmediate startFlexible hoursShift work$65k - $80k
...and submitting knowledge base articles for review and approval. Identifies opportunities to improve Help Desk workflows, efficiency, and overall client service experience. Ensures adherence to proper ticket lifecycle management, including prioritization,...Work at officeRemote workHome office- ...without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a...Monday to Friday
$84.58k - $109.96k
...Closing Date: May 8, 2026 Series/Grade: 2210/11,12 Type of Position: Trust Indefinite (Non-Federal) Division: Information Technology Services Location: Cambridge, MA Area Of Consideration: This position is open to all eligible candidates. What are Trust Fund Positions?...Full timeTemporary workFor contractorsRelocation- ...Web Analytics tools like Adobe Analytics, Google Analytics, Google Tag Manager etc. is a must. ~ Excellent understanding of Web Service and APIs and familiarity with SQL, XML, HTML, XSLT, JSON etc. along with tools like Postman, REST API and SOAP UI etc. is highly desirable...Hourly payContract workWork at office
$33.37 - $71.3 per hour
...troubleshoot Oracle Life Sciences Safety products, ensuring high-quality support while adhering to industry regulations and Oracle's customer service standards. Our team operates around the clock to adapt to customer needs, ensuring continuous success and patient safety....Hourly payTemporary workFlexible hours$62k - $65k
...need to do their best work. Overview: The Workplace Support Technician is a hands-on , physical-layer IT role responsible for the... ...Computing (EUS) & Asset Management team and works closely with the Service Desk, serving as the physical execution arm for hardware support &...Permanent employmentFull timeWork experience placementWork at officeRemote work- ...I’m partnering with a well-established, highly respected Boston-based professional services firm to hire a Help Desk Specialist for their internal IT team. This is a great opportunity for someone who enjoys being the go-to person for technical support and thrives in...Work at officeRemote workMonday to Friday
- ...Liberty Personnel is working with a Top AM Law Firm seeking a Help Desk Analyst to join their team. This person should be proficient with: Lan, Wan and Network Systems Support Printer and Office Computer maintenance Asset Management White Glove IT Support Qualifications...Work at office
$50k - $66.56k
...and trouble shooting • Knowledge / exposure on ticketing tools (Service Now) • Strong Troubleshooting Skills • Hardware, operating... ...• Resolves and closes incidents/service requests as per help desk procedures & allocated timelines • Escalates unresolved incidents...- ...Job Title: Help Desk Analyst Location: Boston, MA (Onsite) Duration: 6 MOnths Detailed Description of Services: • Support / troubleshoot a wide range of software applications and hardware systems for our end user community to enable them to complete their job...Work at officeRemote work
$60.84k - $76.05k
...excellence in our economy and society. The MMA provides high-impact services to its member cities and towns statewide, including advocacy,... ...of 2 years of professional experience in IT support, help desk, or a similar technical role. Must be comfortable working across...Full timeWork at officeLocal areaRemote work3 days per week$65k - $75k
...reimbursement ~ Learning & development funds Essential Physical & Mental Requirements Prolonged periods of sitting at a desk Prolonged periods of typing and working at a computer Ability to listen and speak over the phone or Zoom calls High level...Full timeRemote workFlexible hours
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