Workplace Coordinator

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Coordinator-JLL

What this job involves:

As a Workplace Coordinator, you will manage daily facilities operations and workplace services for our client's offices, ensuring an exceptional experience for employees and visitors alike. You'll coordinate service delivery, respond to workplace needs, and support office operations that enhance both productivity and comfort. Acting as a frontline workplace ambassador, you'll serve as a key point of contact for workplace-related requests, working closely with vendors, service providers, and internal teams to keep the space running smoothly. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll help create a workplace where people can do their best work. You'll bring strong organizational skills, a service-first mindset, and the adaptability needed to thrive in a dynamic, fast-paced environment.

What your day-to-day will look like:

• Coordinate daily workplace operations, including cleaning, maintenance, and service delivery
• Process and manage workplace service requests through the service management system, serving as the primary point of contact for facilities-related inquiries
• Coordinate space changes, including moves, adds, and changes to workstations
• Manage inventory and ordering of office supplies, furniture, and workplace essentials, maintaining accurate asset records
• Coordinate with vendors and service providers to ensure effective, consistent service delivery
• Conduct regular facility inspections and quality assurance checks, and coordinate meeting room setups and special event arrangements
• Support visitor management, employee onboarding, emergency response procedures, and workplace improvement or sustainability initiatives

Required qualifications:

• HS diploma or GED
• 2+ years of experience in facilities coordination, office management, or a similar role
• Strong customer service orientation with excellent interpersonal skills
• Experience with service request management and problem resolution
• Knowledge of facility operations and workplace services, with proficiency in workplace management systems and MS Office applications
• Strong organizational skills with the ability to prioritize multiple tasks and adapt to changing priorities
• Excellent communication skills, with experience coordinating service providers or vendors and managing inventory or space coordination

Preferred qualifications:

• Associate's or bachelor's degree in Facilities Management, Business Administration, or a related field
• Facilities Management Professional (FMP) certification or equivalent
• Experience in technology company environments or similar corporate settings
• Background in hospitality, service management, or event coordination
• Knowledge of health and safety requirements for office environments
• Experience with space planning, move management, or continuous improvement methodologies
• Knowledge of sustainable workplace practices
• Background in project coordination or supporting workplace technology systems

Schedule: M-F 8AM-5PM Location: New York, NY This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 75,000.00 – 80,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –New York, NY Job Tags: Assistenza alla clientela If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

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