Remote CX Analytics Specialist
National Safety Council
Itasca, IL
- Remote job
The National Safety Council is seeking a Customer Experience Analyst to analyze customer interactions and operational performance across voice, email, and digital channels. You will develop real-time and historical dashboards, deliver insights to leadership, and partner with teams to improve routing, self-service, and channel utilization. We value experience in omnichannel contact centers, strong analytical skills, and familiarity with Five9, Power BI/Tableau, Salesforce, and SQL. #J-18808-Ljbffr National Safety Council
Vacancy posted 2 days ago
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