Technical Recruiter

About EOTSS: The Executive Office of Technology Services and Security (EOTSS) is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged with driving the ongoing alignment of business and technology across the Commonwealth’s Executive Branch, EOTSS oversees and manages the enterprise technology, digital infrastructure and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that includes an information security and risk management framework for over 125 state agencies and over 43,000 state employees. We directly serve our constituents by providing digital services and tools that enable taxpayers, drivers, businesses, visitors, families and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure. Our Mission: We provide technology leadership across the Commonwealth to enhance the quality of public service and foster positive community outcomes. About the Role: EOTSS is seeking to hire a Technical Recruiter to support the identification, engagement, and hiring of highly qualified technology professionals across the Commonwealth’s enterprise IT organization. This role will partner closely with hiring managers and internal stakeholders to manage the full recruitment lifecycle for both full-time and contract-based technology roles. The technical recruiter will play a key role in building strong candidate pipelines, sourcing specialized technical talent, and ensuring a smooth and efficient recruitment process. This individual will serve as a trusted partner to managers, helping to define role requirements, develop sourcing strategies, and guide stakeholders through the hiring process. This position requires strong organizational skills, proactive communication, and the ability to manage multiple requisitions simultaneously while maintaining a high level of candidate experience and stakeholder engagement. The primary work location for this role is One Ashburton Place, Boston, Massachusetts 02108 . The work schedule for this position is Monday through Friday, 9:00 AM to 5:00 PM EST . This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. All offers of employment into this position are conditional and subject to passing: a Massachusetts Criminal Background Check (CORI); a security clearance (fingerprinting) consistent with IRS and/or public safety requirements; and security training. Position Responsibilities (including but not limited to): * Independently manage a requisition load of full-time and contract openings across a range of technical disciplines. * Conduct intake conversations with hiring managers to define job requirements, core competencies, and desired candidate profiles, while guiding stakeholders through the full-cycle recruitment process. * Develop and execute sourcing strategies to identify qualified candidates through multiple channels including LinkedIn Recruiter, job boards, professional networks, and recruiting events. * Review and understand technical job requirements and collaborate with hiring managers to refine job descriptions for clarity, accessibility, and search engine optimization. * Proactively identify and engage passive candidates through direct outreach and networking. * Screen resumes and conduct phone interviews to evaluate candidate qualifications, experience, and alignment with role requirements. * Present qualified candidates and provide hiring managers with insights and recommendations to support hiring decisions. * Serve as the primary point of contact for candidates and hiring managers throughout the recruitment process, ensuring timely communication and a positive candidate experience. * Coordinate and facilitate interview scheduling and candidate feedback collection to support efficient hiring timelines. * Maintain accurate documentation of recruitment activity and candidate status within applicant tracking systems and internal reporting tool * Represent the organization at career fairs, industry events, and networking functions to build talent pipelines, promote employer brand, and engage with prospective candidates. * Provide updates to hiring managers and internal stakeholders regarding recruitment progress, challenges, and candidate pipeline status. * Partner with HR and internal teams to ensure compliance with applicable hiring policies, procedures, and public sector recruitment guidelines. * Contribute to ongoing efforts to improve recruitment processes, candidate experience, and sourcing strategies across EOTSS. * Support workforce planning initiatives by identifying talent trends, skill gaps, and opportunities to strengthen recruitment pipelines for critical technical roles. Preferred Knowledge, Skills & Abilities: * One (1) to three (3) plus years of full-cycle recruitment experience, preferably supporting technical or technology-focused roles. * Familiarity with sourcing technical talent including software developers, IT infrastructure specialists, cybersecurity professionals, and other technology roles. * Ability to prioritize, shift priorities as needed, and meet deadlines in a fast-paced environment while managing multiple requisitions simultaneously. * Strong relationship-building skills with the ability to effectively engage stakeholders at varying levels of the organization. * Proven stakeholder management abilities, including the ability to keep hiring managers and internal partners informed throughout the recruitment process. * Excellent oral and written communication skills with the ability to present information clearly and effectively. * Strong attention to detail and organizational skills with the ability to manage multiple tasks concurrently. * Ability to maintain confidentiality and exercise sound judgment when handling sensitive information. * Proven problem-solving abilities with the ability to think creatively and adapt to changing recruitment needs. * Demonstrated customer service orientation with a commitment to providing positive experience for candidates and hiring managers. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full-time or equivalent part-time, professional or paraprofessional experience in personnel work, the major duties of which included classification, staffing, job analysis and/or job evaluation, (B) of which at least one year must have been in a professional capacity, or (C) any equivalent combination of the required experience and the substitutions below. * Substitutions: I. An Associate's degree may be substituted for a maximum of 1 year of the required (A) experience. II. A Bachelor's degree higher may be substituted for a maximum of two years of the required (A) experience. **Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. NOTE: No substitution will be allowed for the required (B) experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: * Human Resources Organization: * Exec Office of Technology Services and Security Title: Technical Recruiter Location: Massachusetts-Boston-1 Ashburton Place Requisition ID: 260006UB