Cash Balancing POD Adj Specialist I

Cash Balancing Pod Adj Specialist I

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country! The Cash Balance Pod Adjustment Specialist I is responsible for providing administrative and customer service support for deposit operations bookkeeping with a primary focus on official stop payments, offsite ATM reconciliation, cash ordering, cash balancing and correcting pod adjustments.

Key Responsibilities:

• Identify and correct out-of-balance transactions on cash reconciliation sheets
• Respond to department phone calls and emails promptly and professionally.
• Assist branches in locating and correcting outages.
• Review and work daily cash management and pod reports.
• Review and correct proof errors; adjust customer accounts and internal DDA or GL accounts.

Competencies Required:

• Proficiency with 10 keys by touch and Microsoft Office (Excel, Word, Outlook, SharePoint, Access), and the ability to quickly learn and navigate banking software applications and systems.
• Excellent organizational and data entry skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast paced, high-volume environment.
• Good written and verbal communications skills.
• Customer service orientation with effective problem-solving abilities and strong analytical skills.
• Self-starter possessing the ability to work independently while supporting a team environment.
• Ability to follow directions and apply proper policies, procedures and guidelines.
• Ability to work flexible hours demonstrated good attendance and punctuality.
• Strong attention to detail and high concern for data accuracy.
• Ability to recognize suspicious activity and report to Lead/Manager

Qualifications:

• Minimum Qualifications/Experience: 1-3 years' banking or financial services operations experience. Bookkeeping or deposit operations experience preferred.
• Formal Education & Certification: High School Diploma or equivalent required.
• Work Status: Full-Time
• Supervisory Responsibility: None.
• Travel: 0% - Negligible amount of travel expected.
• Working Conditions: Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.