Command Center Dispatcher - Shoreline Amphitheatre (Seasonal 2026)

Shoreline Amphitheatre is seeking a CCTV Operator who will act as the communication point for emergency and non‑emergency calls during concerts. The ideal candidate is an excellent communicator, able to remain calm under pressure, multi‑task, and take the appropriate action with little supervision. The goal is to enable effective, timely transmission of information among all parties. What This Role Will Do Work in conjunction with the General Manager and Operations Manager to ensure compliance with all policies and procedures that relate to local, state, and federal laws and regulations. Work directly with venue management regarding issues that require the attention of medical, security, or police. Log incident reports via OnTrack system to document any and all incidents with detailed and concise information. Log all two‑way radio communication regarding security, medical, and police. Monitor venue CCTV during all phases of events to ensure the safety of all parties on site. Maintain a log of all incidents that occur during each event. Investigate and resolve complaints via venue CCTV. Monitor venue activity and inform department heads of potential deployment changes needed. Observe visitors, patrons, and employees via CCTV to preserve order and protect property. Communicate pertinent information to the staff at pre‑show meetings. Work with a diverse group of co‑workers and develop strong working relationships across all departments. Receive emergency and non‑emergency calls and record significant information. Address problems and requests by transmitting information to the proper departments. Prioritize radio calls according to urgency and importance. Use radio communication to send crews to appropriate locations. Maintain logs and records of radio calls, activities and other information. This position is part‑time, seasonal; requires evening and weekend availability. What This Person Will Bring High School Diploma or equivalent preferred. At least 2 years of experience in a similar role preferred. Strong strategic thinking and creative problem‑solving skills. Excellent verbal, written, and interpersonal communication skills. Experience with CCTV software strongly preferred. Acute sense of judgment, tact and diplomacy. Strong sense of teamwork and ability to execute programs. Ability to use standard office equipment. Proficient in Microsoft Office. Equal Employment Opportunity We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or public disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis. Expected Compensation Pay is based on a number of factors including market location, qualifications, skills, and experience. $19.70 - $23.00 USD hourly. #J-18808-Ljbffr Live Nation Entertainment