Escalations Lead, Customer Service & Help Desk
Sharecare
Sharecare is seeking a Customer Service – Escalations team member to handle escalated inquiries and provide Help Desk support. This role requires at least two years of customer service experience and strong communication skills. You will be responsible for researching member inquiries submitted via various channels and assisting the Customer Service team in resolving escalated concerns. The ideal candidate will thrive in both independent and team settings, demonstrating leadership and analytical skills. #J-18808-Ljbffr Sharecare
Vacancy posted 2 days ago
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