System Administrator

Systems Administrator (Mandarin Speaking)IT Systems Administrator responsible for supporting, maintaining, and optimizing the company's full IT operations. This role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment. The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support.Essential DutiesProvide direct IT support for local employees in a fast-paced environmentTroubleshoot and resolve hardware, software, and network issues or escalate as neededSupport Microsoft Office applications, Outlook/Exchange, SharePoint, domain file systems, and collaboration toolsAssist with setup and support of video conferencing systems for domestic and international meetingsMaintain strong communication with end users and management regarding issue status and resolutionSystems Administration (Servers & Applications)Install, configure, maintain, and support physical and virtual servers and related infrastructureSupport Microsoft Active Directory, user accounts, permissions, and group policiesAdminister email systems and support Outlook client configuration and troubleshootingSupport enterprise applications including OEM Teamcenter and other internal systemsMaintain Windows server environments and virtualized infrastructure (VMware or equivalent)Perform system monitoring, patching, backups, and performance maintenanceNetwork Infrastructure & SecuritySupport and maintain LAN/WAN environments, including switches, routers, and network devicesConfigure and support TCP/IP services including DNS, DHCP, and SMTPManage firewall administration and overall IT security controlsSupport VPN and remote access connectivityAssist with planning and implementation of network improvements and upgradesIT Asset & Vendor ManagementMaintain inventory of IT assets including hardware, software, printers, and licensesAssist HR with IT onboarding and offboarding (equipment setup and access provisioning)Work with Finance to obtain quotes, process purchase requests, and track IT procurementCoordinate with vendors for hardware, software, and service supportInfrastructure, Projects & SupportParticipate in IT infrastructure projects including system installations, upgrades, and network expansionsSupport international and multi-site connectivity and system coordination as neededAssist with structured cabling, hardware deployment, and system rolloutsDocument IT procedures, configurations, and troubleshooting processesSupport backup systems, disaster recovery processes, and system continuity planningOther DutiesPerform other related duties as assignedMinimum QualificationsBachelor's degree in Information Technology, Network Administration, or related field preferred3–5+ years of IT systems administration or advanced IT support experienceStrong experience with Windows desktop and server environments (Windows Server, Windows 10/11)Experience with Microsoft technologies (Active Directory, Exchange/Outlook, SharePoint, Office 365 preferred)Strong knowledge of TCP/IP networking (DNS, DHCP, SMTP, VPN)Experience with virtualization platforms (VMware preferred)Familiarity with enterprise systems (SAP, Teamcenter, or similar manufacturing systems preferred)Experience in multi-site or manufacturing environments strongly preferredSkills & CompetenciesStrong troubleshooting and problem-solving abilityAbility to work independently as the primary IT resourceExcellent communication skills (technical and non-technical audiences)Strong organizational and time management skillsAbility to prioritize multiple urgent tasks in a high-pressure environmentHigh level of accountability, ownership, and responsivenessAdditional RequirementsAbility to work in a fast-paced manufacturing environmentAbility to work overtime or respond to urgent issues as neededAbility to attend early morning or evening international meetings if requiredTravel: Less than 10%