Senior Cloud Solutions Engineer

Description

Position at loanDepot

Position Summary:

Responsible for performing a variety of technical tasks for Infrastructure and Operations relating Azure cloud environments and our existing production data centers. Provides guidance, leadership, and mentorship to development teams to build cloud competencies. Defines and documents best practices and strategies regarding application deployment and infrastructure maintenance. Conducts technical engineering and operational responsibilities for the Azure cloud, hardware, software, and systems which includes operating systems, email, anti‐virus, Azure Active Directory, Office 365 cloud services, and cloud‐based disaster recovery.

Responsibilities:

• Designs, migrates, builds, and manages Microsoft Software as a Service (SaaS), Infrastructure as a service (IaaS), and Platform as a service (PaaS) cloud solution.
• Works in tandem with the IT teams to identify and implement the most optimal cloud‐based solutions for the company.
• Gathers and translates client business requirements into use cases for Microsoft 365 / Azure.
• Communicates Microsoft 365, Azure products, and professional services capabilities’ value to technical and business leaders.
• Migrates, scales, and secures our on‐premise to cloud services using automation: Directory Services (Active Directory/Azure Active Directory), Exchange Server/Exchange Online, Citrix XenDesktop and Horizon, vSphere, vROps/Logic Monitor, Managed File Transfer, and System Center.
• Works as a subject matter expert in Azure cloud key areas including, but not limited to, Azure Networking, Container Services, Identity Management, and Azure Services (APIM, Application Gateway, Load Balancer, DDOS, WAF).
• Develops and implements technical efforts to design, build, and deploy Azure applications at the direction of technical architects, including large‐scale data processing/computing, computationally intensive modeling, and advanced analytics.
• Leads our Infrastructure as Code initiative, working to design, build, and automate our infrastructure fabric; understands manual operations, then builds an orchestration layer to automate.
• Develops lifecycle roadmaps and executable plans for all products managed by the IT Infrastructure team.
• Responds to major incident escalations and participates as a key member of the incident management team. Analyzes issues and collaborates with teams on root cause analysis. 11.
• Participates as a subject matter expert and resource on projects. Plans and coordinates project deliverables, timelines, training, and executive briefings.
• Works as a subject matter expert in the following key areas: Power BI, Office 365/Azure Active Directory, Exchange/Exchange Online, Power Platform Governance, Citrix XenDesktop, Active Directory, and VMware product portfolio.
• Provides operational support and maintenance for the Microsoft server operating systems in all cloud and data center locations. Responsible for design and engineering of the server lifecycle processes.
• Manages and maintains the incident management queues for the team. Troubleshoots problem tickets and issues to completion.
• Provides metrics and compliance reports for server systems and infrastructure (e.g., availability, backup, patch compliance, etc.).
• Manages cloud and on‐premise environments in accordance with company security guidelines.
• Works with managed service provider and provides oversight for service level agreement adherence.
• Assists with technical issues, project management, design, analysis, and implementation of computing solutions.
• Participates in 24x7 on call rotation.
• Performs other duties and projects as assigned.

Requirements:

• Bachelor’s degree in computer science, systems analysis or a related study, or equivalent experience.
• Azure certification.
• Minimum of ten (10) + years of experience with application, infrastructure, database, and networking architecture.
• Minimum of six (6) + years of experience managing large scale, production Windows environments.
• Office 365 Exchange Online SME (architecture, design, configuration, support, and troubleshooting) experience required.
• · Extensive experience and working knowledge of Azure cloud platform
• Expert knowledge of Active Directory and external cloud DNS platforms.
• Experience supporting a 24x7 production environment and experience with hardware and software virtualization required.
• Minimum of three (3) + years of experience designing and supporting Azure environments, including IaaS and PaaS.
• Minimum of two (2) + years of experience with CI/CD tools and concepts (e.g. Azure Pipelines, Jenkins, Travis CI, Hudson, Artifactory, etc.).
• Experience with networking and security concepts, methods and technologies in large scale, production Azure and hybrid environments.
• Experience with log collection tools and analysis, as well as infrastructure performance monitoring tools and optimization practices.
• Working knowledge of container based infrastructure such as Docker, Kubernetes, AKS, etc…
• Minimum of six (6) + years supporting Active Directory, GPO, DNS, Clustering, and Windows Server (Server Core, 2016/2019/2022/2025).
• Hands-on experience with one or more configuration management systems such as Ansible, Chef, or Puppet.
• Hands-on experience with automation tools such as Terraform, ARM template, Azure DevOps.
• Hands-on experience with VMWare VCF design, and configuration
• Working knowledge of Cisco UCS and Private Cloud/AI infrastructure

 Why work for #teamloanDepot:

• Competitive compensation package based on experience, skillset and overall fit for #TeamloanDepot.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive
• Work with other passionate, purposeful, and customer-centric people
• Extensive internal growth and professional development opportunities including tuition reimbursement
• Comprehensive benefits package including Medical/Dental/Vision
• Wellness program to support both mental and physical health
• Generous paid time off for both exempt and non-exempt positions

About loanDepot: 

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this roles is between $130,000 and $178,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location. 

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.