Director, Strategic Customer Relations — Remote & Scalable Ops
pofft Technology Inc.
New York, NY
- Remote job
Imprint is seeking a Director, Strategic Customer Relations to own the strategy, operations, and outcomes of escalations, back office functions, credit reporting, and social media support. This remote role requires building scalable processes from the ground up, leveraging outsourcing to scale, and using technology — including AI — to improve resolution quality. You will collaborate with Risk, Compliance, Legal and Tech to define a 1–2 year vision, establish metrics, and drive cross‑functional #J-18808-Ljbffr pofft Technology Inc.
Vacancy posted 4 days ago
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