TELECOMMUNICATIONS SPECIALIST

Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA OC/CE/PACIFIC FIELD COMMAND. Responsibilities Provides 24/7 network field support for Real-Time Services (including DSN, DRSN, EVoIP, ECVoIP, and VTC) to customers, manages the central coordination for troubleshooting and resolving network trouble calls, and conducts on-site assistance visits. Performs project management for the installation, fielding, or relocation of DODIN facilities by defining user requirements, developing implementation plans, and providing technical direction to personnel to ensure project goals are accomplished. Develops and evaluates support policies, agency-level procedures, and system configurations to ensure quality installations, improve system capabilities, and achieve the highest possible customer satisfaction. Serves as a technical expert and liaison to supported commands, providing advice on DISN and DODIN improvement plans and ensuring customer requirements are addressed in DISA architectural and planning documents Performs contract task management by developing technical specifications, approving requirements, reviewing costs, and monitoring contractor performance to ensure agency standards are met and work products are acceptable. Requirements Conditions of Employment Qualifications In order to qualify for this position, you must meet the requirements described below. Individual Occupational Requirements: To qualify for this position, you must possess Undergraduate and Graduate Education: Major Study-electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled. or I possess other education in Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis. or I have work experience or quality level unpaid work experience in evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology. Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Managing network field support and troubleshooting for telecommunications systems (e.g., VoIP, Video Teleconferencing, switched networks); performing project management for the installation, fielding, or relocation of communications equipment; and developing support policies to ensure customer requirements are met. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. Education There is no substitution of education for the qualifying experience at the GG-13 grade level. Additional Information This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service. Accepting this position, you may be required to serve a 3 year probation period during which we will evaluate your fitness and whether your continued employment advances the public interest. Telework availability will be based upon the mission requirements and supervisory determination Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement. We may use this announcement to fill additional vacancies within 90 days of the closing date. Moving costs MAY be paid. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. Recruitment, relocation, or retention incentives MAY be authorized. The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. The policy also applies to annuitants (appointed in DoD on/or after November 24, 2003) who move from one position to another within DoD through voluntary reassignment, promotion, change to lower grade or transfer between military departments. Please see this policy here. PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference. Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.