AR & Collections Specialist
Robert Half
We are looking for an AR & Collections Specialist to support the accounting team in Illinois. This Long-term Contract opportunity is ideal for a detail-focused individual who is comfortable working with receivables, payment activity, and customer outreach in a fast-paced environment. The person in this role will help keep account records current, resolve outstanding balances, and contribute to an efficient collections process while maintaining a strong service mindset.Responsibilities:• Maintain accurate and up-to-date account information in Oracle by reviewing records regularly and entering changes promptly.• Contact members regarding overdue balances, request payment, and coordinate workable payment arrangements when appropriate.• Apply incoming payments correctly and ensure all cash activity is recorded accurately within Oracle.• Initiate account suspension actions for non-payment within required timeframes and document all follow-up activity in the appropriate system.• Manage chargeback cases from start to finish for both credit card and ACH transactions, including research, documentation, and dispute follow-through.• Drive collection efforts for monthly dues, entry fees, and IR and fuel-related balances to meet established aging targets.• Communicate proactively with customers about delinquent accounts and provide clear updates on account status and next steps.• Update member profiles with revised contact or payment information while preserving complete and accurate records.• Handle a large volume of account activity and transactions while meeting deadlines and maintaining attention to detail.
Vacancy posted 6 days ago
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