Warehouse Supervisor (1st Shift)

Warehouse Supervisor

Opportunity Overview
Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments!

We are looking for a Warehouse Supervisor to join our leadership team at our facility in Humble, TX. The Warehouse Supervisor is responsible for leading daily warehouse operations including receiving, storage, inventory control, production support, and outbound shipping. This role ensures materials and finished goods move safely, efficiently, and accurately throughout the facility while maintaining strict food safety and quality standards. This position is accountable for operational execution, team leadership, inventory accuracy, compliance with SQF, HACCP, GMP, FDA and OSHA requirements, and maintaining a safe, organized warehouse environment.

KEY RESPONSIBILITIES:

• Supervise and provide direction to warehouse associates, managing attendance, performance, overtime control while supporting hiring and onboarding.
• Supervise daily warehouse operations, including receiving, put-away, inventory, picking, staging, and material movement.
• Lead and develop warehouse employees across multiple shifts while ensuring productivity, safety, and attendance expectations are met.
• Coordinate the timely delivery of raw materials and packaging, to production lines to prevent downtime.
• Manage inventory accuracy through cycle counts, physical inventories, FIFO, lot and batch tracking, and system transactions.
• Monitor warehouse inventory levels and work closely with Production, Purchasing, resolve shortages and material issues.
• Ensure all incoming materials are properly inspected, documented, labeled, and stored according to company and quality requirements.
• Maintain compliance with GMP, BRC, HACCP, food safety, and company warehouse procedures.
• Investigate inventory discrepancies, damaged materials, shortages, and receiving issues and implement corrective actions.
• Ensure expired, damaged, or non-conforming materials are properly identified, segregated, and handled according to QA procedures.
• Oversee forklift and material-handling equipment operations, including safe operating practices, inspections, and operator compliance.
• Monitor warehouse organization, housekeeping, sanitation, and 5S standards to maintain a safe and audit-ready facility.
• Review and approve warehouse paperwork, including bills of lading, receiving documents, transfer documentation, pick sheets, and inventory records.
• Use WMS/ERP systems such as D365 to manage inventory transactions, warehouse movements, and production material requirements.
• Analyze operational metrics such as inventory accuracy, productivity, order fulfillment, labor hours, overtime, and material shortages.
• Develop and implement process improvements to increase efficiency, reduce waste, control labor costs, and improve inventory accuracy.
• Conduct employee training, coaching, performance evaluations, corrective counseling, and disciplinary actions when necessary.
• Partner with maintenance and vendors to address warehouse equipment, dock, pallet, forklift, and facility issues.
• Prepare the warehouse for internal and external audits, ensuring documentation, inventory, labeling, and processes meet company standards.
• Communicate daily operational priorities, staffing requirements, production needs, and potential supply issues to management and cross-functional teams.
• Maintain accurate records and ensure warehouse procedures are consistently followed across all shifts.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.

QUALIFICATIONS:

• 3-5+ years warehouse experience in food manufacturing or distribution.
• 2+ years supervisory or team leadership experience.
• Experience using inventory management systems (D365 preferred).
• Strong understanding of SQF, HACCP, GMP, FDA requirements.
• Knowledge of allergens, temperature-controlled storage, and FIFO practices.
• Forklift certified (PIT trainer certification preferred).
• Strong communication and leadership skills.
• Flexible schedule as business needs require.

PREFERRED

• Associates degree preferred.
• Experience in multi-temperature food manufacturing environments.
• D365 experience

About Dessert Holdings
Dessert Holdings is North America's fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, and Dianne's Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across eight manufacturing facilities, and is continuing its journey of rapid growth.


EEO Statement
Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.