Director of People & Culture

Job Description

Job Description

We are looking for an experienced People & Culture leader to oversee human resources operations and help shape a collaborative, service-focused workplace in New Orleans, Louisiana. This role partners closely with senior leadership to carry out key HR strategies, guide managers through complex people matters, and ensure policies and practices support both organizational objectives and employee success. The ideal candidate brings strong judgment, broad HR expertise, and the ability to move confidently between strategic planning and day-to-day execution.

Responsibilities:

• Lead daily People & Culture operations, ensuring consistent delivery of employee-focused HR services across the organization.

• Partner with leadership to develop and carry out human resources initiatives that support business priorities and strengthen workplace culture.

• Provide guidance to managers on employee relations matters, performance concerns, workplace issues, and policy interpretation.

• Oversee core HR programs such as benefits administration, compliance, compensation support, and general employee lifecycle processes.

• Monitor adherence to employment laws and internal standards, recommending updates to practices and procedures when needed.

• Step in to direct department activities independently when necessary, maintaining continuity, accountability, and high service levels.

• Design, refine, and document standard operating procedures that improve efficiency, consistency, and quality within HR functions.

• Deliver presentations, training, and communication to employees and leaders on people-related programs, policies, and initiatives.

For consideration, please contact Mary Wood @ Robert Half. View phone number on ziprecruiter.com

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
• At least 10 years of progressive experience in human resources, including leadership or management responsibility.
• Hands-on knowledge of HR systems, with Paylocity experience strongly valued.
• Proficiency with Microsoft Office 365 and standard business applications.
• Strong understanding of employee benefits, HR administration, and employment law compliance.
• Excellent written and verbal communication skills, including the ability to present information effectively to varied audiences.
• Proven critical thinking, sound judgment, and the ability to manage multiple priorities in a deadline-driven environment.
• High degree of professionalism, discretion, and flexibility to work outside regular business hours when needed.