Teller

Job Description

Job Description

First Western Bank & Trust has a part-time opening for a Teller at both the Bismarck Bank locations.

Teller Benefits Include:

• Paid Vacation, Sick Leave and Holidays
• 401k with matching contributions
• Volunteer Paid Time Off
• Banking Benefits
• And more!

With all the benefits listed above, this is a great opportunity for the right candidate!

TELLER OVERVIEW:

Provide prompt, courteous, efficient, and accurate service while handling customer banking matters in support of First Western Bank & Trust’s sales and service objectives while adhering to the bank’s culture of customer service excellence.

• Perform teller opening and closing procedures to ensure teller stations and bank access areas are readied each day
• Provide excellent customer service by greeting customers in person or on the phone in a timely, courteous, and professional manner
• Properly identify each customer in accordance with bank policy and uphold confidentiality of customer and proprietary information
• Maintain responsibility for cash drawer and follow proper balancing procedures
• Handle a wide variety of customer banking matters accurately and efficiently; includes cashing checks; making checking and savings account deposits and withdrawals; processing credit card, loan and ACH payments; calculating loan payoffs; redeeming savings bonds; processing coin and currency orders; ordering new and issuing temporary checks; selling and issuing gift cards and travel cards; and wire transfers
• Assist customers with debit card maintenance and account maintenance; includes name changes, address changes, deposit product changes, and CD renewals
• Deepen and enrich existing customer relationships through identifying needs, providing the best bank products and services to meet customer’s financial needs, and using cross-sell and referral opportunities
• Develop and maintain basic knowledge of bank products, services, processes, policies, procedures, and systems
• Actively participate in necessary training sessions and maintain continuing education related to regulatory standards
• Adhere to Bank’s security and audit procedures and demonstrate compliance with applicable banking laws, regulations and the Bank’s policies and procedures, including Bank Secrecy Act

TELLER QUALIFICATIONS

• High School diploma or general education degree (GED) required
• One year of banking experience preferred
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures

TELLER SKILLS/ABILITIES

• Must be a team player with excellent interpersonal skills, strong written and oral communication skills, active listening skills, and proven customer service skills
• Must be detail oriented, able to work under minimal supervision, stay poised under pressure, manage multiple tasks at one time, and interact with co-workers and customers in a professional manner
• Must have proficient spoken and written English language skills
• Must have cash handling, general math, and computer skills

First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.