Customer Service Representative

Job Full Description

Customer Service Representative

Pay: $16.37-16.50/hour (DOE; Lead roles $18-$19/hour)


Schedule : 1st and 2nd shift: 5:30 AM - 2:30 PM or 2:30 PM - 10:30 PM

Position Summary


The Customer Service Representative is responsible for delivering excellent service in a high-volume gas station and convenience store environment. This role involves assisting customers at the register and sales floor, handling cash transactions, stocking merchandise, and maintaining a clean, safe, and organized store. The Customer Service Representative will be assisting in all areas of the store.


Key Responsibilities

• Greet and assist customers in a friendly, professional manner
• Operate POS systems to process fuel, merchandise and age-restricted product transactions
• Accurately count cash drawers at the beginning and end of shifts
• Stock shelves, coolers, and displays; rotate inventory as needed
• Maintain cleanliness of the store, restrooms and forecourt areas
• Support tobacco, car wash and general store operations
• Communicate with team members using store communication tools (i.e. walkie-talkies)
• Follow safety protocols and store procedures in a camera-monitored environment

Qualifications

• Prior customer service or retail experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, high-traffic environment and "hustle" when busy

Physical Requirements

• Ability to stand and work on your feet for an entire 8-hour shift
• Ability to lift, carry, and move products and materials (typically up to 30-40 lbs)
• Comfortable using carts and other basic equipment for stocking

#EXSTPST

Saint Paul, MN
2976
1696 Suburban Avenue
Saint Paul, MN 55106