Parts Advisor

Mercedes-Benz of Atlanta NortheastMercedes-Benz of Atlanta Northeast is opening a new facility in Buford, GA and we are hiring. The site sits on 8.7 acres and totals 54,000 square feet, with 22 Mercedes-Benz service bays, 14 Sprinter bays, and 3 service drive lanes. It operates as a full Service Annex, service, parts, loaner vehicles, and detail, and it also sells pre-owned vehicles across all makes and models.We are family-owned and operated, providing a nurturing, supportive, family-like atmosphere for three generations. In a recent survey, employees expressed a genuine appreciation for their workplace, the culture of teamwork and the values and leadership that come from the top and spread through the entire company. That creates a positive energy for the whole team which helps make customers happier. It’s a true win-win!What We Offer401k Match Options AvailableDental and Vision Insurance AvailablePaid Vacations, Holiday Pay, PTO PayCareer Advancement Opportunities, Promote From WithinDiscounts on Products and ServicesFamily Owned and OperatedLong Term Job SecurityQualificationsMust have a minimum of 5 Years Dealership Parts Department Experience with CDK Knowledge.High School Diploma or Equivalent and Prior Auto Parts Sales Experience (Preferred)Eager to Improve in a Dynamic Work EnvironmentStrong Interpersonal and Time Management SkillsAbility to Read/Interpret Safety and Maintenance DocumentsAbility to Calculate Figures/Amounts Including; Discounts, Interest, Commissions, Proportions, %, Area, Circumference, and VolumeValid Driver's License and Clean Driving RecordResponsibilitiesOversee the Parts Sales Process from Start to FinishCommunicate with Staff and Customers in a Friendly and Professional MannerConverse Effectively/Efficiently Regarding Customer Parts StatusRead and Understand the Parts Catalog When Looking Up and Speaking to Specific PartsAnswer Phone Calls, Provide Price Quotes and Other Information to CustomersReview Body Shop Estimates to Verify the Parts Ordered Are Correct and All Pricing Is in Line with the EstimateProvide High Level Service to Both Internal and External CustomersPull/Fill Orders from Stock and Maintain Weekly Bin Checks to Ensure Accuracy of StockNotify Parts Manager of Out-of-Stock Parts or Shop Materials That Need Immediate AttentionLocate Out-of-Stock Parts from Outside Source and Submit an Emergency Order, If NecessaryMake Sure All Internal Requests for Parts Are Billed on Service Repair OrderReceive Payment from Retail Customers or Obtains Credit AuthorizationWe are an Equal Opportunity Employer and Prohibit Discrimination/Harassment Without Regard to Race, Color, Religion, Age, Sex, National Origin, Disability Status, Genetics, Protected Veteran Status, Sexual Orientation, Gender Identity or Expression, or Any Other Characteristic Protected by Federal, State or Local Laws.