Tier 2 IT Support Engineer - M365 & Automation
Jobless
Concept Plus is seeking an ambitious Tier 2 Help Desk Engineer to support 300+ users and optimize IT operations from our Fairfax, VA team. You will own Tier 2 issues, backfill Tier 1 during spikes, administer Microsoft 365 services (SharePoint Online, Teams, OneDrive), and work with Jira Service Management to improve processes and SLAs. Familiarity with federal contractor standards (NIST/CMMC) is a plus. We offer competitive pay, comprehensive benefits, and opportunities for growth in a #J-18808-Ljbffr Jobless
- ...Center Operations / Desktop Engineer (Tier 2.5) Data Center Operations /... ...operational requirements. Occasional support of alternate shifts may be... ...and other scripting tools to automate routine tasks, reporting,... ..., HDI-certified, woman‑owned IT Solutions Provider with strong...SuggestedFull timeWork at officeFlexible hoursShift work
- Provide Tier 2 desktop support (telephone, deskside, remote) to users related to their hardware, network connectivity, operating systems, email, end user and business applications, printers, smart phones/mobile devices, and other standard end user managed tools, hardware...SuggestedFull timeWork at officeRemote work
- Reliable Sprinkler Co. seeks a Technical Support Specialist in Liberty, SC to deliver Tier 1-2 IT support for PC hardware and software by phone, e-mail, in person... ...triage, research, resolve issues, and assist IT Engineering and Network/Server teams at the site. Key...SuggestedRemote work
- ActioNet, Inc. in Washington, DC is seeking a Data Center Operations / Desktop Engineer (Tier 2.5) to support data center operations and enterprise desktop environments. This hands-on role requires troubleshooting, initiative, and the ability to work independently in a...SuggestedShift work
- SRS Distribution in McKinney, TX is seeking a Service Desk Analyst to deliver Tier 1-2 support across corporate and branch locations. You will be the first point of contact for technical issues, document requests, and ensure SLAs are met while supporting Active Directory...Suggested
- ABARTA Coca-Cola Beverages, LLC is seeking an IT Support Analyst to deliver Tier 1 and Tier 2 desk and field support across multiple sites. The role includes after-hours and weekend on-call as needed, with travel to ABARTA sites. The position runs Monday through Friday...Monday to Friday
- ...technology work and want to play a direct role in bringing the moviegoing experience to life, this could be a great fit. As an IT Cinema Tier 2 Support Technician I, you’ll support the systems that power our theatres while also helping lead the IT side of exciting projects...Summer workWork at officeRemote work
- ...days per week. Technical Summary The Support Engineer serves as a technical subject matter expert... ...the final escalation point following Tier 1 and Tier 2 triage, focusing on high-impact P0/P1... ...for providing technical advice on IT infrastructure, developing infrastructure...Work experience placementWork at officeFlexible hours3 days per week
- ...become part of a national team of over 3,500 experienced engineers, environmental scientists, inspectors, and other... ...enable communities to flourish and thrive, and if you’re a Tier 2 Support Analyst (60-70%) /IT Asset Administrator (30-40%) ready to manage company technology...Full timeWork experience placementWork at officeLocal areaRelocation
- Inserso Corporation in Burlington, MA is seeking Network Support Technicians for full-time, onsite and remote Tier 2 IT support to DHS customers worldwide. The role includes LAN administration, device and server support, and quick resolution of incidents. The position...Remote jobFull timeWorldwide
$50k - $75k
Benefits: Health insurance Paid time off 401(k) IT Support Engineer / Help Desk Technician Level 1-3 candidates considered | TeamLogic IT of Northeast... ...LOCATION Woburn, Massachusetts SCHEDULE 3 days in office / 2 days remote EMPLOYMENT Full-time EXPERIENCE Experienced L2...Remote jobFull timeWork at officeLocal areaWork from homeFlexible hours3 days per week- ...in Chicago, IL, is seeking a Help Desk Specialist to provide Tier 1 end-user support for hardware and software, including installations, account setup, and basic troubleshooting in a fast‑paced healthcare IT environment. The role emphasizes superior customer service, teamwork...Remote work
- eMazzanti Technologies in Hoboken, New Jersey, is looking for a dedicated team member to provide level 1 and 2 help desk support to our expanding client base. You will support Microsoft Networks, firewall and endpoint security, Cloud computing, Office 365, and Azure, ensuring...Work at office
- A & T Systems, Inc. is seeking an IT Help Desk Support Specialist - Tier II to provide intermediate-level technical support at Aberdeen Proving Grounds, MD. You will resolve escalated issues from Tier I, maintain secure and compliant IT operations, and support mission...Contract work
- Description The IT Help Desk Support Specialist - Tier II provides intermediate-level technical support for enterprise information technology systems under the IMCS IV contract at Aberdeen Proving Grounds (APG), MD. The Tier II Specialist resolves technical issues escalated...Contract workRemote work
$120k - $160k
...Technology company, supports commercial and SMB... ...Solutions Consulting & Engineering Team and why join?... ...We are seeking a Tier 3 Microsoft... ...Engineer to join our Day 2 Operations team. This... ...Power Apps, Power Automate flows, Dataverse... ...Central in an enterprise IT environment....Full timeContract workLocal areaRemote workFlexible hoursShift work$25 per hour
...Req ID: 41859 Summary Tier 1 Help Desk Analyst Arlington... ...& Operations Support (MIOS) could be the place... ...troubleshooting, and maintenance of IT systems. Provides first-... ..., software systems engineering, and/or applications development... ...escalation to tier 2 support or other...Work at officeLocal areaRemote work- IT Voice in Birmingham is seeking a Tier 1 Technician to install, maintain, test, and repair systems and networks in the Birmingham metro area, providing first-level support to customers and ensuring smooth IT operations. The role emphasizes troubleshooting, on-site field...
$44.4k - $74k
...By joining in our shared mission, we will support yours by expanding your personal network and... ...technical understanding of service desk and IT Operations fundamentals Participates in... ...listed below. Basic Qualifications for Level 2: High School diploma (or equivalent) and 2...Full timeWork at officeRemote workRelocationFlexible hoursShift work- design Data, Inc. is seeking an experienced End User Support professional to troubleshoot applications, systems access, hardware, software... ...onsite client support and acting as an escalation point for Tier 1 and 2 technicians. You will document and monitor service requests...
$70k - $90k
...solutions, serving as a chosen IT services and consulting... ...-level, white-glove support. Opening Position... ...seeking an Escalations Engineer with MSP experience to serve... ...Responsibilities Act as the Tier 3 escalation point for... ...Mentor Tier 1 and Tier 2 engineers Technical...- ...At Agfa HealthCare, we support healthcare professionals... ...providing best-of-suite Imaging IT software solutions that... ...Support Analyst, Tier 1 will consult with users... ...to Agfa customers, Field Engineers, Sales and... ...escalations, complaints to Level 2 and Development, and follow...Work experience placementLive inRemote work
- ...Solutions, Inc. seeks a Help Desk Administrator II for a long-term, 100% onsite contract in Austin, TX. The role provides end-user support across desktop, network, and server issues, with emphasis on prompt incident resolution and clear communication. Candidates should...Long term contract
- ...Role The Help Desk Technician at Apex provides hands-on Tier 1 and Tier 2 technical support to end users, diagnosing and resolving hardware, software... ...accounts, passwords, access issues, Microsoft 365, and related IT services. Provide remote and in-person technical support...Full timeWork at officeRemote work
- JOB SUMMARY: Provide technical support to clients by troubleshooting applications... ...End User Support Technician Tier 4 or the Technical Account... ...as tickets owned by Tier 1 and 2 technicians. Provides training... .... REASONABLE ACCOMODATION It is design DATA, Inc.’s business...For contractorsWork at officeRemote work
- Chenega MIOS in Arlington, VA seeks a qualified Tier 1 Help Desk Analyst to provide first-line support for government IT systems, troubleshoot hardware and software, manage... ...ticketing system. You will collaborate with Tier 2 teams to ensure timely resolution and maintain...
- Sr. IT Support Technician As a North Shore Health community, our Support Center supports and strengthens... .... The Senior IT Support Technician (Tier 1+) provides advanced technical support... ...focuses on delivering Tier 1 and Tier 2 support, developing standardized device configurations...Full timePart timeLocal areaRemote workDay shift
- # Bank IT Help Desk SpecialistWayland - Odessa, TX 79762## OverviewPosition... ...as the first line of technical support for SouthWest Bank staff by... ...complex issues to higher-tier IT staff or vendors as needed.*... ...CompTIA A+, Network+) preferred.* 1-2 years of experience in IT help...Bank staffWork at officeLocal areaRemote work
- World Wide Technology in the United States seeks a Tier 3 Microsoft Dynamics 365 Support Engineer to join Day 2 Operations. You’ll provide advanced-level support for Dynamics 365 and Power Platform, collaborating with Tier 1/2 teams and vendor teams to resolve incidents...Remote job
$28 - $34 per hour
...Join Our Team at R-2 Contractors! Since 2009, R-2 Contractors... ...Technology Senior Technician to support daily technical operations and... ...the Senior Technician handles Tier 2 escalations, coordinates daily... ...provider (MSP), manages the physical IT inventory lifecycle, and...Full timeFor contractorsWork at officeLocal areaRemote workMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier 2 IT Support Engineer - M365 & Automation. Be the first to apply!
- IT support engineer Brooklyn, NY
- support escalation engineer Brooklyn, NY
- production support engineer Brooklyn, NY
- application support engineer Brooklyn, NY
- line support engineer Brooklyn, NY
- software technical support engineer Brooklyn, NY
- tech support engineer Brooklyn, NY
- technical support engineer Brooklyn, NY
- associate support engineer Brooklyn, NY
- senior IT engineer Brooklyn, NY

