Enterprise Applications Analyst

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we've worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

1. Operating Programs that pilot new ideas and address local challenges;
2. Conducting original research to evaluate what works-and what doesn't; and
3. Providing expert assistance and policy guidance to reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at

THE OPPORTUNITY

The Center for Justice Innovation is seeking an Enterprise Application Analyst that will be reporting to the Manager, Software Engineer. The Enterprise Application Analyst will develop, maintain, and support custom application-based solutions and case management systems that will meet organizational needs while adhering to software development, data, and security best practices.
Responsibilities include but are not limited to :

• Develop fit-for purpose application-based solutions in support of the organization's case management systems and its service providers/practitioners. Ensure that development work adheres to and supports departmental best practices and standards. This includes working proactively to find and remediate programming bugs and other software or related data or security issues prior to release.
• Provide associated support for organization's case management systems and custom-built applications and reporting functionality and features. Perform related and/or assigned maintenance responsibilities to ensure that the above is functioning as intended.
• Collaborate closely with quality assurance personnel to remediate noted software, design, functionality, UI/UX related issues, functionality concerns, and errors as required.
• Collaborate closely with project and product management personnel to understand business requirements and develop applications and solutions in a timely manner that are aligned with determined objectives, priorities and timelines. Ensure that relevant stakeholders are kept informed as to the progress of solutions development and on other associated or assigned responsibilities, efforts, tasks and work items.
• Work with the Data Analytics and Applied Research team to understand the data definitions and standards; create entity relationships that explains the relationships between data and consider best practice solutions to capture information and report on data.
• Provide support and assistance to critical, data-related efforts such as data migration, cleanup and transformation projects and initiatives. Assist with other assigned tasks as required by management.

Qualifications: Minimum Bachelor's degree in computer science, or information technology and analytics. Minimum 2 years of experience as Data Analyst, Salesforce Administrator, or similar occupation. Strong understanding of case management applications and associated business needs. Demonstrated ability to perform the solutioning work required to translate business requirements into successfully delivered application features, improvements and fixes. Strong knowledge of different technologies and solutions platforms, including Salesforce and/or other CRM and database products. Strong knowledge of data and application development lifecycle methodologies. Strong analytical skills and the ability to solve application problems and data issues, and to analyze and disseminate information with attention to details. Excellent communication and collaboration skills, including the ability to clearly communicate detailed and complex concepts and specifics. Strong organizational and documentation skills.
Position Type: Full time

Position Location: New York, NY

Compensation: The compensation range for this position is $103,210 - $112,000 and is commensurate with experience.

Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.