Room Attendant

Job Description

Job Description

About the Role:

As a Room Attendant at DoubleTree Hotel - San Antonio NW, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. You will be responsible for maintaining the cleanliness and organization of guest rooms, ensuring that they are fully stocked with amenities and supplies. Your attention to detail and commitment to providing exceptional service will be essential in creating a positive guest experience. You will work closely with other members of the housekeeping team to ensure that all rooms are cleaned and prepared in a timely and efficient manner.

Minimum Qualifications:

• High school diploma or equivalent
• Previous experience in housekeeping or a related field
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills

Preferred Qualifications:

• Experience working in a hotel or hospitality setting
• Bilingual in English and Spanish
• Ability to operate cleaning equipment such as vacuums and floor buffers

Responsibilities:

• Clean and maintain guest rooms to the highest standards of cleanliness and organization
• Ensure that all amenities and supplies are fully stocked in each guest room
• Report any maintenance issues or damages to the appropriate personnel
• Assist with laundry and other housekeeping tasks as needed
• Provide exceptional customer service to guests at all times

Skills:

As a Room Attendant, you will use your attention to detail and organizational skills to ensure that guest rooms are clean and well-stocked. Your ability to work independently and as part of a team will be essential in completing tasks efficiently and effectively. Strong communication and customer service skills will be necessary in providing exceptional service to our guests. Additionally, experience with cleaning equipment and bilingual proficiency will be beneficial in this role.