L2 Tech Support
5 Star Global Recruitment Partners
L2 Tech SupportNorwich, New York, United StatesJob DescriptionResponsibilities:7+ years of experience in Desktop Management - Infrastructure Services (IS)Provide break/fix support for desktops, laptops, and peripheralsRe-image devices and reinstall/configure applications as neededTroubleshoot Windows OS, hardware, and enterprise applicationsCoordinate with third-party vendors for escalations and hardware replacementsDocument issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installationsProvide onsite and remote technical assistance to End Users.Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.Respond to end-user requests for updates on ticket status and promptly follow up as needed.Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs)Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by supportProvide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.Good understanding of O365 and related support activitiesGood understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and FirewallProviding 2nd line technical support, incident & problem management through effective management of Service Desk ToolExperience of working within SLAs and ITIL processesEffective written and verbal communication skillsVery strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.
$16 - $18 per hour
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients by greeting them ...SuggestedHourly payTemporary workWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shiftWalgreens
Norwich, NY5 days ago$17 - $19 per hour
...services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. + Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals...SuggestedHourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shiftWalgreens
Norwich, NY3 days ago- ...you can enhance customer experiences? Join a team that values strong communication and problem-solving skills while assisting customers, managing transactions, and maintaining a vibrant store environment. Enjoy competitive benefits and a supportive workplace culture!...Suggested
Dollar Tree
Norwich, NY3 days ago $790 per week
Searching for a customer service job? Before you apply — this pays you to share your opinion, not answer phones. No customer service experience needed. Focus Group Panel is real market research — actual companies paying for honest feedback on their products and services...SuggestedFull timePart timeRemote workFocus Group Panel
Norwich, NY4 days ago$20.1 - $26.79 per day
...greaterMove Objects to Maximum 10 lbsWhy Work at NBTAt NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success. WellbeingAt NBT, we...SuggestedFull timeTemporary workPart timeWork at officeWork visaFlexible hours$22.61 - $30.15 per hour
Pay Range: $22.61 - $30.15Conducts reconciliations of assigned general ledger accounts and researches discrepancies. Supports process improvement efforts, assists with workload allocation, and serves as a resource for quality assurance. Works semi-independently under the...Full timeTemporary workPart timeWork visaFlexible hours$69k
...Flexible scheduling within a career-focused structure Advancement and recognition opportunities with promotion from within Supportive and collaborative virtual team environment Qualities We Value Willingness to learn and be coached through structured training...Remote jobWork from homeFlexible hoursHMG Careers
Norwich, NY14 days ago$40.27k - $53.68k
...and verifying wire and ACH transactions. Utilize technical expertise in the areas of wires and ACH to resolve escalated issues, supporting internal and external customer service. Apply advanced knowledge of policy, procedures, regulations, and law to wire and ACH processing...Full timeTemporary workPart timeWork visaFlexible hours$40.27k - $53.68k
...up to a maximum of 10 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success. Wellbeing At...Full timeTemporary workPart timeWork visaFlexible hours$24.93 - $34.28 per hour
...employees before injuries, empowering ownership in causation, and eliminating the need for reactive medicine. ATI Worksite Solutions supports workplace organizations in utilities, food service, heavy manufacturing, aviation, supply chain distribution, and more! Injury...Hourly payWork at officeLocal area- Embrace the opportunity to become a Customer Service Associate at Wawa! Deliver outstanding customer service, operate POS systems, and keep our store inviting. If you thrive in a fast-paced environment and enjoy helping others, this is your chance to
Wawa
Oxford, NY3 days ago - ...repair chains in the United States. About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership...Weekly payFull timeImmediate start
Mavis Tire Supply
Norwich, NY4 days ago - Manufacturing & Packaging Technician The Manufacturing & Packaging Technician is responsible for the semi-finished or finished product by using required skills to operate, adjust, clean and set-up equipment in order to maintain quality, safety and regulatory standards...Full timeShift work
Norwich Pharma Services
Norwich, NY1 day ago - Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound...Flexible hours
Dreambound
Norwich, NY1 day ago $24 per hour
...laboratory services industry, is seeking a Lab Technician to join their team. As a Lab Technician, you will be part of the laboratory support team, contributing to essential daily functions that ensure the accuracy and safety of laboratory operations. The ideal candidate...Temporary workMonday to FridayShift workManpower Group Inc.
Norwich, NY3 days ago$36.5k - $44k
Byrne Dairy & Deli - Assistant Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc. / Byrne Dairy & Deli a local growing, family-owned...Full timeContract workLocal areaFlexible hoursNight shiftByrne Dairy & Deli
Norwich, NY2 days ago$39.3k - $58.95k
Customer Service Representative (Hybrid) Hybrid Role: Two days/week in office, the remainder of the week from home. Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 4 months. The training is also hybrid. Permanent schedule begins upon completion...Permanent employmentTemporary workWork at officeMonday to FridayFlexible hoursShift work2 days per week$64.6k - $80.7k
...ITAR temporary import authorizations, including DSP-61 licenses and exemptions, as well as tracking, close-out, and retention. Support ACE for imports, including Periodic Monthly Statement duty accuracy, protest flags, and payment authorization. Logistics and Accounting...Permanent employmentContract workTemporary workFor contractorsWork experience placementCasual workLocal areaSaab
Plymouth, NY12 hours ago- ...(UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to...Hourly payApprenticeshipSeasonal workFlexible hoursShift work
United Health Services
Norwich, NY3 days ago - ...School diploma or GED.2 – 4 years' experience in operational level maintenance and engineering and/or demonstrated experience as a Tech 1 or equivalent.Preferred:Graduation from a Trade School.4 years experience in operational level maintenance and engineering with 2...Hourly payShift work
United Health Services
Norwich, NY3 days ago $25.74 - $38.61 per hour
...our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every...Hourly payDaily paidImmediate startShift workNY United Health Services
Norwich, NY4 days ago$18.56 - $26.92 per hour
...(UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to...Hourly payFull timePart timeApprenticeshipSeasonal workLocal areaFlexible hoursShift workUHS
Norwich, NY1 day ago$26.47 - $43.62 per hour
The Postal Service is the largest government-related agency, employing nearly 1 million people, and is currently hiring nationwide with many positions available. Job Description Clerk – Clerks sell stamps, take incoming mail, and sort and distribute mail in addition...Hourly payFull timeCurrently hiringWork at office- NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, ...Full time
- Job Description Job Description Mavis Tires & Brakes at Discount Prices - Automotive Mechanics Put your career into high gear with Mavis Tires & Brakes at Discount Prices ! We're looking for full-time Automotive Mechanics to join Team Mavis at one of our state...Weekly payFull timeImmediate start
Mavis Tire Supply
Norwich, NYa month ago - Mavis Tires & Brakes at Discount Prices - Automotive MechanicsPut your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Mechanics to join Team Mavis at one of our state-of-the-art automotive service, repair, and...Weekly payFull timeImmediate start
Mavis Tire
Norwich, NY2 days ago $28 - $35 per hour
...Your Job Join Chentronics as an Electrical Engineering Technician supporting the development, assembly, testing, and troubleshooting of industrial ignition and flame-safety products. In this hands-on role, you will build and test electronic assemblies, troubleshoot...Hourly payWork experience placementFlexible hoursKoch Industries
Norwich, NY2 days ago$34.62 - $43.27 per hour
...Job Description: Saab, Inc. is seeking a Senior Depot Specialist to join our team supporting defense products and systems deployed worldwide. The Senior Depot Specialist will provide responsive support for hardware and information needs to customers and Saab colleagues...Hourly payTemporary workFor contractorsWork experience placementCasual workLocal areaRemote workWorldwideSaab
Plymouth, NY12 hours ago- Job Description Job Description Mavis Tires & Brakes at Discount Prices - Automotive Mechanics Put your career into high gear with Mavis Tires & Brakes at Discount Prices ! We're looking for full-time Automotive Mechanics to join Team Mavis at one of our state...Weekly payFull timeImmediate start
Mavis Tire Supply
Norwich, NY2 days ago $132k - $171.6k
...and provider of proven Air Traffic Monitoring (ATM) solutions, we transform operations, turning innovative ideas into reality and supporting stakeholders from solution conception through long-term support. We are currently seeking a motivated, enthusiastic Senior...Permanent employmentTemporary workFor contractorsWork experience placementFor subcontractorCasual workLocal areaSaab
Plymouth, NY12 hours ago
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