L2 Tech Support
5 Star Global Recruitment Partners
L2 Tech SupportNorwich, New York, United StatesJob DescriptionResponsibilities:7+ years of experience in Desktop Management - Infrastructure Services (IS)Provide break/fix support for desktops, laptops, and peripheralsRe-image devices and reinstall/configure applications as neededTroubleshoot Windows OS, hardware, and enterprise applicationsCoordinate with third-party vendors for escalations and hardware replacementsDocument issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installationsProvide onsite and remote technical assistance to End Users.Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.Respond to end-user requests for updates on ticket status and promptly follow up as needed.Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs)Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by supportProvide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.Good understanding of O365 and related support activitiesGood understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and FirewallProviding 2nd line technical support, incident & problem management through effective management of Service Desk ToolExperience of working within SLAs and ITIL processesEffective written and verbal communication skillsVery strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.
- ...to join our Infrastructure Services (IS) team. The ideal candidate will bring over 7 years of expertise in desktop management, IT support, and service delivery, demonstrating technical acumen and exceptional problem-solving abilities in a dynamic, fast-paced environment...SuggestedWork at officeImmediate startRemote work
MDA Edge
Norwich, NY3 days ago - ...Representative (CCR) which is an essential partner in the Rentals To Go (RTG) inbound sales process. The inbound and outbound service support provides front-line support through multiple channels (phone and email) to RTG customers. The CCR is responsible for providing an...SuggestedFull timeTemporary work
RENTALS TO GO
Norwich, NY2 days ago - ...Desktop Support TechLocation: 5345 State Highway 12, Norwich NYTop 2 Skills: Deskside Support, and Customer Service, M-F 8am-5pm EST.Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is...Suggested
AA2IT
Norwich, NY3 days ago $16 - $20.5 per hour
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients by greeting them ...SuggestedHourly payTemporary workWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shiftWalgreens
Norwich, NY1 day ago- ...are requiredStrong problem-solving and decision-making skills are requiredPerks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:Employee...SuggestedContract workLocal area
Family Dollar
Norwich, NY3 days ago - ...Achieve is seeking a part-time Community Services Direct Support Professional in Norwich, NY. The role involves direct care, supervision, and helping individuals with disabilities participate in community activities, appointments, and outings, following individualized...Part time
ACHIEVE
Norwich, NY2 days ago - ...Education Requirements Employers commonly require a high school diploma or recognized equivalent. Previous customer service, telephone support, or public safety experience may be helpful, although some vacancies accept applicants without dispatch experience. Successful...Night shiftRotating shift
National Public Safety Careers
Oxford, NY25 days ago $18.5 - $24.59 per hour
...Pay Range Pay Range: $18.50 - $24.59. Under moderate supervision, performs agency support services by maintaining client files; enters, reviews and validates agency management system data; provides basic to moderately complex internal helpdesk support to agency personnel...Full timeTemporary workPart timeWork experience placementWork at officeLocal areaWork visaMonday to FridayFlexible hoursNBT Bancorp
Norwich, NY4 days ago$20.1 - $26.79 per day
...greaterMove Objects to Maximum 10 lbsWhy Work at NBTAt NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success. WellbeingAt NBT, we...Full timeTemporary workPart timeWork at officeWork visaFlexible hoursNBT Bank
Norwich, NY3 days ago$22.61 - $30.15 per hour
Pay Range: $22.61 - $30.15Conducts reconciliations of assigned general ledger accounts and researches discrepancies. Supports process improvement efforts, assists with workload allocation, and serves as a resource for quality assurance. Works semi-independently under the...Full timeTemporary workPart timeWork visaFlexible hoursNBT Bank
Norwich, NY2 days ago- NBT Bank is seeking an Electronic Payments Specialist to handle complex wire and ACH transactions, ensuring accuracy and compliance. You will apply policy knowledge and collaborate with teams to resolve escalated issues. The role emphasizes risk mitigation, internal...
NBT Bank
Norwich, NY22 hours ago - ...ACHIEVE NY is seeking a part-time Therapeutic Recreation Support Professional in Broome County, NY. The role involves planning, implementing, and overseeing the Recreation Respite Program and related leisure activities across agency programs. Responsibilities include...Part time
ACHIEVE
Norwich, NY2 days ago $24.93 - $34.28 per hour
...employees before injuries, empowering ownership in causation, and eliminating the need for reactive medicine. ATI Worksite Solutions supports workplace organizations in utilities, food service, heavy manufacturing, aviation, supply chain distribution, and more! Injury...Hourly payReliefWork at officeLocal areaDay shiftATI Physical Therapy
Norwich, NY4 days ago$19.36 - $25.81 per hour
...up to a maximum of 10 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success. Wellbeing At...Full timeTemporary workPart timeLocal areaWork visaMonday to FridayFlexible hoursNBT Bancorp
Norwich, NY22 hours ago$17.19 - $24.42 per hour
United Health Services is seeking a Patient Contact Center Representative (PCCR) to be the customer service liaison across practices. You will interact with patients with courtesy and respect using exceptional communication skills to ensure a seamless experience while ...Hourly payDay shiftUhs-Chenango-Memorial-Hospital
Norwich, NY2 days ago$69k
...Flexible scheduling within a career-focused structure Advancement and recognition opportunities with promotion from within Supportive and collaborative virtual team environment Qualities We Value Willingness to learn and be coached through structured training...Remote jobWork from homeFlexible hoursHMG Careers
Norwich, NY3 days ago- ...Schweiger Dermatology Group seeks a Full-Time Patient Coordinator for our Norwich office to support front desk operations and assist patients, providers, and staff. The role emphasizes courteous patient interactions, scheduling accuracy, and collaboration across teams...Full timeWork at officeMonday to Friday
SDG MGMT Company LLC
Norwich, NY22 hours ago - Manufacturing & Packaging TechnicianThe Manufacturing & Packaging Technician is responsible for the semi-finished or finished product by using required skills to operate, adjust, clean and set-up equipment in order to maintain quality, safety and regulatory standards for...Full timeShift work
Norwich Pharma Services
Norwich, NY4 days ago - ...School diploma or GED.2 – 4 years' experience in operational level maintenance and engineering and/or demonstrated experience as a Tech 1 or equivalent.Preferred:Graduation from a Trade School.4 years experience in operational level maintenance and engineering with 2...Hourly payShift work
United Health Services
Norwich, NY4 days ago - Job Description Job Description Remote Sales Representative We’re looking for a motivated sales professional who is confident, competitive, coachable, and ready to perform in a high-ticket remote sales environment. Remote | 1099 | Recurring Commission Structure...Remote work
- Job Description Job Description Mavis Tires & Brakes at Discount Prices - Automotive Mechanics Put your career into high gear with Mavis Tires & Brakes at Discount Prices ! We're looking for full-time Automotive Mechanics to join Team Mavis at one of our state...Weekly payFull timeImmediate start
Mavis Tire Supply
Norwich, NY12 days ago $26.47 - $43.62 per hour
Postal Mail Handler – Job Overview and Description The Postal Service is the largest government-related agency employing nearly 1 million people and is currently hiring nationwide, there are MANY positions available! The job openings range in starting salary from ...Hourly payFull timeCurrently hiringImmediate startFlexible hoursPostal Jobs Source
Preston, NY17 days ago$26.47 - $43.62 per hour
The Postal Service is the largest government-related agency, employing nearly 1 million people, and is currently hiring nationwide with many positions available. Job Description Clerk – Clerks sell stamps, take incoming mail, and sort and distribute mail in addition...Hourly payFull timeCurrently hiringWork at officePostal Jobs Source (a division of Labor Services)
Preston, NYmore than 2 months ago- ...Representative to join our team. This individual will serve as a primary point of contact for customers, providing exceptional service and support while assisting with scheduling, account inquiries, and general customer needs. The Customer Service Representative will work...Work at office
- Blueox Corporation in Oxford, NY is seeking a Customer Service Representative to serve as the main point of contact for customers, handling inquiries, scheduling, and account questions. You will collaborate with internal teams to ensure a seamless, positive customer experience...Full time
£29.5k - £35k per year
...) Recruitment Process Initial screen Task & Task Review Final Interview What you'll do Develop collaborative decision-support tools: Design and maintain systems (primarily in Google Sheets) to guide optimal inventory movements across our US and Australian...Permanent employmentFixed term contractWork at office2 days per weekNakedwines.com, Inc.
Norwich, NY4 days ago$25 per hour
Kerry's Norwich, NY site (Applied Health and Nutrition) is seeking a lab technician to perform microbiological and analytical testing and release materials per SOPs. The role operates 1st shift, 700am-330pm, Monday-Friday with some weekends possible, at 158 State Hwy. ...Hourly payMonday to FridayWeekend workDay shiftKerry
Norwich, NY22 hours ago- ...for Chenango and Tioga Counties to serve as a vital resource for individuals seeking assistance with community-based services and supports. As a NY Connects Specialist, you will provide expert guidance, facilitate access to critical resources, and support clients in navigating...Work at officeLocal areaWork from home
- ...Springbrook NY Inc in New York is seeking a Direct Support Professional to assist individuals in educational, residential, and community settings. This role emphasizes daily living activities, personal care, and promoting choice and independence while maintaining safety...Flexible hours
Springbrook
Sherburne, NY4 days ago - NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, ...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to L2 Tech Support. Be the first to apply!
