Communications & Digital Content Specialist

CATHOLIC CHARITIES OF ST. LOUIS, a family of ministries, has been helping people in need since 1912. Inspired by Jesus Christ, we serve people in need, work to improve social conditions, and unite with others in this mission.


Job Summary

Catholic Charities of the Archdiocese of St. Louis is seeking a Communications & Digital Content Specialist to advance its mission by creating, managing, and optimizing digital content that highlights ministries, programs, and community impact. This role develops engaging social media content, supports digital communication strategies, and promotes events and campaigns to strengthen connections with supporters, volunteers, donors, and the broader community. The specialist collaborates closely with ministry leaders and the Integrated Marketing & Communications team to ensure all messaging reflects the organization's compassionate, mission-driven voice and consistent visual identity.

Overview and Responsibilities

• Content Creation & Management: Produce, edit, and schedule mission-aligned content across Facebook, Instagram, LinkedIn, YouTube, and other platforms. Deliverables include ministry stories, program updates, event promotions, volunteer opportunities, and organizational announcements.
• Social Media Strategy Execution: Implement social media plans to increase awareness and engagement. Monitor trends, propose creative concepts, track analytics, and adjust content based on performance data.
• Community Engagement: Respond to comments and messages promptly and professionally. Support event and campaign promotion and donor/volunteer engagement.
• Collaboration & Storytelling: Gather stories, photos, testimonials, and updates from ministries and programs. Assist with photography, video, and basic graphic design for campaigns and organizational priorities.
• Brand & Message Consistency: Ensure all content reflects Catholic Charities' mission, voice, and visual identity. Review all materials for accuracy, clarity, and appropriateness before publishing.

Knowledge and Experience Requirements

• Associate's degree in related discipline and a minimum of 2 years' experience managing platforms and creating digital content for a mission-driven organization.
• Experience with Facebook, Instagram, LinkedIn, YouTube, and related digital communication tools.
• Effective communicator with strong relationship-building abilities; English required, additional languages helpful.
• Strong writing, storytelling, editing, and ability to tailor messaging for diverse audiences.
• Basic graphic design, photography, short-form video, and familiarity with Canva/Adobe tools; scheduling and analytics preferred.
• Strong teamwork, time management, confidentiality, and occasional evening/weekend availability.

Skills and Competencies Required

• Demonstrated ability to create engaging content that reflects the mission and voice of Catholic Charities of St. Louis.
• Ability to demonstrate excellent organizational skills, attention to detail, and ability to manage multiple projects in a fast-paced environment.
• Ability to work as a collaborative, positive, and proactive team member that is committed to continuous improvement and integrity.
• Demonstrated ability to identify challenges and implement solutions.
• Demonstrated proficiency with project management tools (Asana, Trello, Microsoft Project) and integrated marketing/communications workflows.
• Demonstrated understanding of philanthropy, outreach, events, and communications principles.

Resources for Which Accountable

None

Catholic Charities of St. Louis does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. Catholic Charities of St. Louis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.


Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.


Our Mission

To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence. Catholic Charities of the Archdiocese of St. Louis will be a premier leader in community renewal and a visible catalyst for social outreach by connecting with people, parishes, and ministries committed to a meaningful communion of care to those in need across every square mile of the Archdiocese of St. Louis.

Benefits

As a part of the Catholic Charities family, you'll have the resources to care for those closest to you. Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.