IT Portfolio Manager

Description We are looking for an experienced Systems Administrator to support and enhance a complex technology environment across multiple locations in South Burlington, Vermont. This Long-term Contract opportunity is ideal for someone who combines deep technical expertise with a service-oriented mindset and can serve as a senior escalation point for infrastructure and end-user issues. The role focuses on maintaining secure, reliable systems across cloud and on-premises platforms while partnering with internal teams to improve performance, resilience, and operational efficiency. Responsibilities:

• Administer and support hybrid infrastructure spanning cloud-based services and on-premises systems to ensure stability, security, and consistent performance.
• Manage the Microsoft 365 ecosystem, including Entra ID, Azure services, and domain-related administration, while helping maintain access controls and user productivity.
• Oversee device configuration and endpoint protection for Windows environments through Microsoft Intune and support mobile device management for iOS platforms.
• Maintain Linux systems by applying configuration standards, strengthening security settings, and supporting domain-integrated administration tools.
• Plan, coordinate, and execute system upgrades, maintenance activities, and infrastructure improvements with minimal disruption to business operations.
• Configure and monitor backup, replication, and recovery processes, including routine validation, documentation updates, and disaster recovery testing.
• Use monitoring and alerting tools to track system and network health, investigate incidents, and resolve hardware, software, and connectivity problems.
• Provide Tier 2 support for employees and office locations, acting as an advanced escalation resource for complex technical issues.
• Develop and maintain technical documentation, procedural guides, and user-facing training materials to support operational consistency.
• Partner with information security stakeholders to address vulnerabilities, strengthen safeguards, and support ongoing infrastructure hardening efforts.

Requirements 5+ years of experience in systems administration, with a strong background managing enterprise infrastructure and networks. Advanced knowledge of Microsoft 365 administration, including Azure, Entra ID, and Windows-based environments. Hands-on experience supporting Microsoft Windows Server and Windows 10 in a business setting. Proficiency in PowerShell, Python, or similar scripting languages used to automate administration and support tasks. Experience managing endpoint configuration and security controls across desktop and mobile platforms. Solid understanding of backup, recovery, and disaster recovery practices within mixed cloud and on-premises environments. Familiarity with Fortinet firewalls and related networking technologies is strongly preferred. Ability to troubleshoot complex technical issues independently while delivering high-quality internal customer support.

For applications and inquiries, contact:View email address on us.fitly.work