Deskside Support Lead: IT Service Delivery & Leadership
Leidos LLC
Leidos, Inc. is seeking an IT Support Lead to supervise a deskside support team for a federal client. You will oversee day-to-day operations, ensure timely incident resolution, and manage workflows, with a focus on service delivery quality. This role requires strong ITIL knowledge, incident and escalation management, and the ability to mentor staff. On-site work at NRC headquarters in Rockville, MD may include on-call duties and coordination across IT functions. #J-18808-Ljbffr Leidos LLC
Vacancy posted 4 days ago
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