Receptionist

ReceptionistLocation: 2400 Monroe St NE, Albuquerque, NM 87110, USASalary: $13.00-$15.00 per hourEmployment Type: Hourly, Full TimeJob RequirementsSummary: The Receptionist is the person responsible for attending to visitors and dealing with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers. The Receptionist is also responsible for completing tasks assigned by the Program Director. The Receptionist knows each person's roles and responsibilities and can filter situations to the right person. The Receptionist reports to the Program Director.The job description of the Administrative Assistant can be categorized into the following general areas:Support to the Administration / ManagementRecords ManagementSupport to Individuals and StakeholdersRoles and ResponsibilitiesSUPPORT TO THE ADMINISTRATION/MANAGEMENTanswer telephone, screen and direct callschecks voicemails and follows up on any messages left in general mailbox.takes and relay messagesprovide information to callersgreet persons entering organizationdirect persons to correct destinationdeal with queries from the public and customerslogs new client referrals into Therap into priority module and communicates information to Program Director and COO.ensure knowledge of staff movements in and out of organizationmonitor visitor access and maintain security awarenessprovide general administrative and clerical supportmake deliveries and run errands when neededprepare correspondence and documentsdaily receive and sort mail and deliveriesdaily scan mail and documents to operations assistantorganize conference and meeting room bookingsco-ordinate meetings and organize cateringcleaning and sanitizing high traffic areas in the officeReceive Faxes and distribute to appropriate partiesDistribute payrollComplete inventory of office supplies, electronic equipment, and office property weekly for operations assistant.RECORDS MANAGEMENTFile documentation in office client books and records weekly.Ensure completeness and quality of all documents before filing or accepting documents to be filedForward documentation to appropriate parties and ensure receiptsSUPPORT TO INDIVIDUALS AND STAKEHOLDERSEmail / fax requested information, including, but not limited to:Requested info to DOH, DDSD, IDT membersAdditional TasksAttend management and QA/QI meetings as requestedOther tasks as assigned by the Great Livin' LLC Program Director relevant and within the guidelines mission and ethics of Great Livin' LLCCompletion of job-related requirements per Great Livin's Policies and Procedures, and State Standards, Procedures and expectations (including - as applicable, but not limited to: completion of all required documentation before leaving shift; completion of State Abuse, Neglect and Exploitation Reporting; GERs; Time IPS)Knowledge and skills:Must be able to speak, read and write in EnglishProficient in use of a personal computer and various software packagesKnowledge of administrative and clerical proceduresKnowledge of computers and relevant software applicationKnowledge of customer service principles and practicesKeyboard skillsMust follow dress code per handbook and dress in a business casual attire at all time.Must have or gain working knowledge of Therap, Microsoft Office 365 and other agency systems as applicableKnowledge of agency positions and responsibilities, and who to go to with specific questions and/or concernsMust be of good integrity and possess adequate physical, mental and emotional stability so as to meet job duties in a safe and responsible mannerMust have good organizational and time management skillsA general understanding of the DD Waiver / Mi Via Waver/ Intermediate Care Facilities.Communicate in a courteous and professional manner with co-workers, Individuals and stakeholdersAble to establish priorities, work independently, and proceed with objectives without hands-on supervisionAble to handle and resolve recurring problemsExperience / Educational Requirements:High School Diploma generally requiredAgreeable to additional training/s when appropriate for the enhancement of position skillsExpected Job OutcomesTimely and accurate filing of necessary paperwork / reportsConcise and accurate completion of assigned tasksConduct himself/herself as a member of the Great Livin' teamAssist with the growth, quality and direction of Great Livin'Cohesive communication between the Great Livin' Management team, co-workers, Individuals, and relevant team members related to Great Livin' and the people we supportPhysical Characteristics/Inhabitants of PositionLifting - Strong Odors - Verbal AggressionAirborne Particles - Travel Related - Equipment OperationsNoise - Possible Eye Irritants - Small/Cramped WorkspacesEye Strain - Possible Skin Irritants - Computer UsageHeights - Physical Aggression - Medium/High Temperature Work AreasSpecial RequirementsValid New Mexico Driver's LicenseValid Auto Liability InsurancePass required background checksJob Related Certification(s)/Trainings, as and when deemed necessary by Great Livin' LLC and / or the state of New MexicoPass TB test Great Livin’