Urgent Role: Ivanti Developer : Atlanta, GA 30334

Title/Role: Ivanti Developer

Worksite Address: Atlanta, GA 30334

Agency Interview Type: Either Web Cam or In Person

Work Arrangement: Remote

JD:

Under broad supervision, configures, customizes, enhances, and supports the Ivanti Neurons for ITSM platform

Minimum Qualifications (based on the job code):

• At least two (2) years of hands-on experience configuring, developing, or supporting an enterprise ITSM platform.
• Experience configuring workflows, business rules, forms, service catalog items, reports, dashboards, and automation.
• Working knowledge of JavaScript, SQL, REST APIs/JSON, workflow management, and low-code/no-code configuration principles.
• Understanding of ITSM/ITIL processes, including Incident, Service Request, Change/Release, Knowledge, and Service Catalog management.

Qualifications (based on the needs of the position):

• Hands-on experience with Ivanti ITSM / Ivanti Neurons for ITSM or ITAM, including familiarity with the Ivanti object model.
• Comparable development/configuration experience with ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus.
• Experience with project/package development, version management, environment promotion, and release practices for low-code platforms.
• Strong SQL skills; experience with SQL Server Reporting Services (SSRS) is preferred.
• Experience working in Agile/Scrum, CI/CD, or DevOps delivery models.
• ITIL certification is preferred.

Additional competencies

• Strong analytical, troubleshooting, and problem-solving skills.
• Strong written and verbal communication and stakeholder coordination skills.
• Ability to collaborate effectively with business users, PMs, BAs, QA, developers, vendors, and technical teams.
• Ability to manage multiple priorities, document solutions clearly, and work independently within established delivery standards.

Other Information (various scheduling options, standard office hours, travel required, etc):

• This is a remote position; the candidate is expected to collaborate with the team and participate in scheduled meetings and discussions.
• Standard work hours are 8:00 AM - 5:00 PM.
• The position may require coordination during major system releases, production deployments, outages, or other critical platform events.