Account Coordinator, Client Success, Demand Facilitation

Account Coordinator, Client Success, Demand Facilitation

At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we're looking for people to help us tackle that responsibility with creativity and focus. Magnite is the world's largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!

About this team: Account Coordinators work to support brands, agencies, DSPs, and trade desks in successfully managing programmatic ad campaigns across Magnite's platform. The client success team focuses on partnering with the demand facilitation sales organization to manage a portfolio of accounts to achieve team and company goals. This role works closely with the operations and media planning teams to ensure the successful execution of all campaigns and is responsible for developing and executing portfolio and strategic client management plans.

In this role you will:

• Collaborate with account management, ad operations and demand facilitation to manage client relationships and campaigns, pre-sale and post-sale
• Develop a strong understanding of Magnite's technology, product and inventory to effectively communicate with clients
• Strategically identify opportunities for account growth through data analysis and your understanding of clients' KPIs
• Provide campaign reporting, insights, and updates on a daily/weekly/monthly basis
• Help troubleshoot campaigns and proactively identify roadblocks preventing successful delivery and performance for a campaign
• Build and maintain collaborative working relationships with cross-functional internal teams
• Support additional projects as needed by the account management team
• Demonstrate accountability, ownership of a portfolio, and urgency for results
• Exhibit a sense of intellectual curiosity that leads to actionable insights that benefit your accounts
• Demonstrate proactivity and eagerness towards undertaking new challenges that directly impact the business
• Balance competing dynamics in a fast-paced and complex technical environment
• Showcase a positive mindset, a solution-oriented outlook, and a dedicated work ethic

We're looking for someone with:

• Bachelor's degree from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience
• Excel, Google Suite, Salesforce, and analytics platform/data evaluation experience
• Some experience in adtech sales / consulting / agency experience with large digital advertising agencies and experience within the online advertising space
• Knowledge of programmatic selling or buying
• General knowledge and strong understanding of the overall ad technology ecosystem (ad servers, SSP, DSP, RTB, etc.), ad servers, ad formats, 3P data, and other related products
• High level of integrity, excellent presentation, organizational and communication skills
• Strong and active listening, verbal, and written communication skills
• Strong problem-solving skills, with the ability to understand complex products, services, and deal structures

In New York, the base salary range for this role is $32 per hour - $35 per hour. Actual compensation will be determined based on location, experience, skills, and internal equity. This role is also eligible for: equity (NASDAQ: MGNI) comprehensive benefits package.

Perks and benefits: comprehensive healthcare coverage from day one, generous time off, holiday breaks and quarterly wellness days, equity and employee stock purchase plan, family-focused benefits and parental leave, 401k retirement savings plan with employer match, disability and life insurance, cell phone subsidy, monthly fitness and reimbursement, career growth: we support internal mobility, skill development, and leadership pathways through structured career frameworks and learning programs. Company culture: Magnite's culture is rooted in collaboration and connection, recognizing that both are essential to success. Our hybrid schedule includes two remote workdays (Monday and Friday) and three in-office days (Tuesday through Thursday), where employees can take advantage of catered lunches, beverages, snacks, training opportunities, and engaging office events that enhance the work experience. In addition, we support our team through meaningful benefits and programs, including community service and volunteer opportunities, company-matched charitable contributions, access to mental health resources, structured career development initiatives and growth frameworks, culture and inclusion programs, and our Bonusly peer-to-peer recognition platform.

The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile-high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC. Magnite is an equal opportunity employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class. Our commitment: we aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite's local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.