Safety and Claims Coordinator

Job Description

Job Description

Position Summary / Why This Role Matters

BFC Solutions is seeking a detail-oriented Safety Coordinator to support the day-to-day administration of our safety, claims, compliance, and training programs. This role is critical to keeping safety processes organized, timely, and well-documented across a fast-paced, field-based operation. The Safety Coordinator will help track workers’ compensation claims, maintain safety records and reporting, support training communications and assignments, manage customer and third-party compliance portals, and coordinate follow-up related to incidents and driving events. This is a strong opportunity for someone who is highly organized, proactive, and comfortable working across multiple systems and internal teams.

What You Will Do

Claims, Incidents, and Follow-Up

• Coordinate the administrative workflow for workers’ compensation claims, including intake, reporting, documentation, follow-up, and status tracking.
• Maintain accurate internal logs for claims, incidents, OSHA recordability, restricted duty, lost time, return-to-work activity, and related safety metrics.
• Follow up with managers, HR, clinics, carrier partners, and internal stakeholders to ensure claims and incident documentation is complete and current.
• Assist with post-incident communication and follow-up to ensure action items are documented, communicated, and completed in a timely manner.

Training and Safety Communications

• Create, update, format, and distribute safety training materials, toolbox talks, presentations, alerts, and other communication tools.
• Coordinate safety training assignments and completion tracking, including follow-up with employees and managers on overdue or incomplete training.
• Support new hire and ongoing safety training administration by helping maintain training records, acknowledgements, and training materials.
• Assist with company safety communications related to policy reminders, seasonal hazards, incident trends, and safety expectations.

Driving Safety Program Support

• Review safety driving videos, dash cam footage, and other available materials related to vehicle incidents, complaints, near misses, coaching opportunities, and safe driving initiatives.
• Document findings from driving-related reviews and ensure appropriate records are maintained.
• Coordinate communication and follow-up related to driving events and video reviews, including manager notifications, coaching support, retraining assignments, and corrective action tracking.
• Maintain records related to safe driving reviews, coaching activity, training completion, repeat driving events, and related follow-up actions.

Compliance, Portals, and Reporting

• Manage company profiles and required submissions within customer safety/compliance portals, vendor prequalification systems, and other third-party platforms.
• Maintain current safety documentation, including training records, OSHA logs, certificates, written programs, and other required compliance materials.
• Prepare and maintain recurring safety reports, dashboards, trackers, and departmental documentation.
• Support audit preparation, customer safety reviews, compliance requests, and related recordkeeping needs.
• Maintain organized files and documentation in accordance with company standards and retention requirements.

What We Are Looking For

We are looking for a strong coordinator who brings organization, follow-through, sound judgment, and the ability to keep safety-related work moving across multiple stakeholders and systems.

Required

• 2+ years of experience in safety administration, claims coordination, compliance support, HR coordination, or a similar administrative role.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and follow-up items.
• Strong attention to detail and ability to maintain accurate documentation and records.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Ability to work onsite and collaborate effectively with cross-functional teams.
• Ability to handle sensitive and confidential information with professionalism and discretion.

Preferred

• Experience supporting workers’ compensation claims administration and incident tracking.
• Familiarity with OSHA logs, safety documentation, and compliance recordkeeping.
• Experience managing third-party safety/compliance portals or contractor prequalification systems.
• Experience in a field-based, service, logistics, construction, manufacturing, or multi-site operational environment.
• Experience with LMS platforms, HRIS systems, incident tracking tools, or related systems.
• Associate’s or bachelor’s degree in safety, business, human resources, or a related field.

Success Measures

This role supports consistent execution and visibility across several core safety processes. Success in the role will be measured by:

• Timely and accurate claims and incident tracking
• Strong completion and follow-up discipline across training and compliance activities
• Accurate and current safety records, reports, and portal submissions
• Consistent communication and documentation related to driving events, coaching, and corrective actions
• Strong administrative support for the Safety Director and broader safety program

Physical and Work Environment Requirements

This role is primarily office-based and supports a field-driven business. The requirements below reflect the routine physical and work environment expectations of the position.

• Work is primarily performed in an office environment.
• Must be able to sit for extended periods and work regularly on a computer.
• Must be able to communicate effectively by phone, video, and email.
• Must be able to occasionally lift and move up to 20 pounds using safe lifting techniques.
• Occasional travel may be required.
• Occasional overtime may be required based on business needs.

Equal Opportunity and Important Notices

• BFC Solutions is an Equal Opportunity Employer and makes employment decisions without regard to any status protected by applicable law.
• Employment is at-will unless otherwise stated in a signed written agreement.
• Offers may be contingent on job-related background screening, drug screening, and/or motor vehicle record review, consistent with applicable law.
• This posting is intended to summarize the role and is not a contract of employment. Duties and requirements may change based on business needs.